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Team Leader

The Ardonagh Group
Waterford
On-site

About this role

Arachas

·

Waterford

Lead a growing team in a fast-paced changing environment, the Team Lead of New Business Personal Lines needs to be a highly motivated individual with energy, drive, excellent communication skills, ability to work in a fast-paced environment with a strong customer focus to lead our Personal Lines New Business Team.

You will create a dynamic working environment, managing and motivating team members, enabling them to reach their individual targets and define clear performance goals.

Role Accountabilities and Core Responsibilities

Sales Management:

Responsibility for driving the performance of sales across the personal lines book.

Excel in the role of business development within office regions

Manage the new business team in a proactive manner.

Ensure compliance is adhered to at all stages of the renewal process

Provide updates on performance, giving valuable feedback on numbers, talk time and areas for improvement

Maintaining an accurate new business forecast based on information from previous months

Define how we are going to reach targets

Team Management:

Management of the personnel and workload of the team

Work to maintain good team morale

Identify training requirements for individual team members

Motivate members to meet individual targets, and with that, drive team performance as a whole

Maintain an excellent teamwork ethic

Dayforce to be updated and maintained for leave details and the performance of team members

Building cross-collaboration between the new business teams and other departments in the company

Ensure compliance is adhered to at all stages of the New Business process and Q/A standards are maintained within the team

Ensuring premiums are collected within a given timeframe to extinguish any potential debt on the company

Drive sales and lead generation by monitoring cross-selling, etc.

Operational Management:

Ensure that all reports are completed and sent to your manager in an effective and timely manner

Ensure SOP’s are followed and updated as required

Ensure data integrity of information entered into Salesforce

Compliance:

Comply with all management audit requirements

Ensuring compliance standards are met within the team

Requirements

  • APA minimum, CIP Desired

  • Demonstrate the ability to manage, lead and develop a team

  • Demonstrate strong technical & product knowledge

  • Possess a can-do attitude and the ability to adapt to and embrace change

  • Have excellent communication and strong leadership skills

  • The ability to prioritise workloads and adapt to unforeseen events

  • A high degree of personal organisation and a structured approach to time and resource management

  • Commitment to their own professional development.

  • Comply with the Central Bank’s Minimum Competency Requirements

Person Specification

  • Previous experience as a Team Leader is preferred

  • Possess a can-do attitude and be open to rapid and evolving changes as our digital journey progresses.

  • The ability to prioritise workloads and adapt to unforeseen events

  • A good degree of personal & team organisation and a structured approach to time and resource management

  • Commitment to their own professional development

  • Working always with the customer first approach in line with Arachas culture

  • Seeking out innovative ways to make improvements

ACB

Business area

Arachas

Role

Team Leader

Location

Waterford

The Ardonagh Group is one of the world’s leading independent insurance distribution platforms. We are a collection of best-in-class entrepreneurial and specialist brands with a network of over 250 locations and more than 12,000 employees. Across our portfolio, we offer a highly diversified range of insurance-related products and services. From complex multinationals to individuals purchasing personal insurance policies, our understanding of the audiences we serve, together with our scale and breadth, allows us to work with our insurer partners to deliver a broad range of product and risk solutions that meet customer needs.

Find us on LinkedIn or visit www.ardonagh.com

Founded in

2017

Co-workers

12,000

Arachas

·

Waterford

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