About this role
Job Description
Are you passionate about leading people, scaling automation, and enabling Citizen Development & AI adoption across a global organization?
As Team Leader – RPA & Citizen Development, you lead a cross-functional team consisting of two roles: 'AI & Citizen Development Community Enablers' and 'RPA Developers'. You are accountable for both sides of our transformation: the technical delivery of automation and AI solutions, and the community, enablement, and change that make adoption stick. You set direction, remove blockers, and grow your people — while keeping delivery scalable, governed, and aligned with the business.
- Team leadership & people development
- Lead, coach, and grow a team of AI Community Enablers and RPA Developers; set goals, give feedback, and support career development.
- Build a collaborative, high-ownership team culture with a startup spirit inside a global organization.
- Plan capacity, prioritize the backlog, and balance technical delivery for both RPA solutions and community and enablement work.
- Lead with an outcome focus: drive developers to deliver fast, while using sound technical judgment to ensure quality and depth don't suffer in the process.
- Continuously improve your team and its processes — grow your people's skills and sharpen how the team delivers value, rather than settling for the status quo.
- Delivery & technical oversight
- Own end-to-end delivery of the team's automation (Microsoft Power Platform / UiPath) and AI use cases and initiatives, from intake to deployment and support.
- Ensure solution quality, reusability, and maintainability through standards and potentially a future component/solution marketplace.
- Steer the citizen development toolkit and tech stack (Microsoft Power Platform, 365 Copilot, and more) together with your team and experts from other teams.
- Bring deep, hands-on understanding of RPA and Citizen Development tools to challenge and improve your developers' technical approach and design decisions.
- Strategy, stakeholders & governance
- Translate the RPA, AI and Citizen Development strategy into a concrete roadmap and measurable outcomes.
- Act as a key point of contact toward business leaders, IT, and InfoSec for RPA and Citizen Development; clarify and prioritize incoming requests.
- Ensure governance, compliance, and responsible AI/data standards are embedded in how the team works.
- Adoption, improvement & scaling
- Drive the community, training, and change initiatives that maximize adoption, impact, and sustainability.
- Identify opportunities to improve tools, processes, delivery models, and governance
- Explore new technologies in AI, RPA, Power Platform, and intelligent automation
- Identify what to scale across the company and where to reuse existing solutions.
- Report progress, value, and pipeline transparently to management.
Qualifications and Experience
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Must-have
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Leadership experience (team lead, project/program lead, or similar), with a track record of growing people.
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Experience with UiPath and/or Microsoft Power Platform.
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Strong business-to-technical translation skills and stakeholder management across business and IT.
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Good communicator and storyteller, able to make complex topics simple and actionable.
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Organizational and prioritization skills; comfortable steering parallel delivery and enablement tracks.
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Outcome-oriented, with the judgment to balance delivery speed against technical soundness.
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Intrinsically motivated to innovate and improve — your team, its processes, and yourself.
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A commitment to staying up to date: in the fast-paced world of AI and automation, keeping current is a non-negotiable must.
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Nice-to-have
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Experience scaling automation/AI programs across a large or global organization.
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Hands-on background with our core tool set: UiPath, Microsoft Power Platform (Copilot Studio, Power Automate, Power Apps, Power BI), and Microsoft 365 Copilot, plus Generative AI more broadly — ideally as a former pro maker yourself — so you can credibly challenge and improve your developers' work.
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Knowledge of governance topics (responsible AI, data ethics, GDPR) and enterprise IT/InfoSec processes.
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Programming/scripting awareness (Python, VBA) and API/database integration.
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Certifications in Microsoft Power Platform, UiPath, or AI/Automation tools.
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Experience with change management, digital adoption, or