About this role
About the Role As a Team Lead at Crocs, you’re at the heart of crafting unforgettable experiences for our customers. You’ll lead by example on the sales floor, support store management, and handle key holder responsibilities to keep the store running smoothly every day. What You'll Do
- Deliver outstanding consumer experiences by applying our C.H.A.R.M service model.
- Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc.
- Assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations, to create a seamless shopping experience.
- Lead by example on the sales floor, working closely with Store Management to achieve and exceed personal and team sales goals through effective selling strategies and consumer engagement.
- Manage day-to-day team activities within your assigned area by delegating tasks, monitoring progress, and ensuring timely follow-up, while maintaining high service standards.
- Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs.
- Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives. What We're Looking For
- Must be 18 years or older.
- 2-3 years of retail experience with a preference for candidates with prior store leadership roles.
- Flexibility in the work schedule, including nights, weekends, holidays and extended hours, with regular attendance and punctuality.
- Desire to succeed in a high growth, fast-paced retail environment.
- The ability to move merchandise with appropriate equipment; climb/descend ladders; lift 30+ pounds with assistance.
- Ability to be on your feet for a minimum of 8 hours per shift and to continuously move around all areas of the store.
- Ability to read and comprehend instructions and input information into computer systems. Compensation & Benefits
- Salary range: $18.00 - $21.50 per hour.
- This position is eligible to participate in a company incentive program.
- Application window is 45 days.