About this role
Would you like to be part of a globally impactful interpretation company? 💻 At CLS, we’re looking for a LAD Administrator who will be an essential part of the operations team, collaborating directly with interpreters and other departments to improve production and achieve our goals.
🖥 Position: Operations Team Leader. 📍 Location: Santa Ana, El Salvador. 💼 Work Type: Hybrid (Home Office and On-Site).
Job Description: The Operations Team Leader is responsible to ensure Interpreters are performing according to our client expectations, working on any area of opportunity needed by providing real time support, proper coaching/follow up when needed. As well as ensuring all KPI´s targets are reached.
Key Responsibilities
- Maintain constant and effective communication with our Interpreters Team.
- Collaborate with different Departments to Coordinate Efforts.
- Generate reports and analysis in Excel and Office 365 Apps to support decision-making process.
Requirements
- Knowledge in the Interpretation Industry.
- Proficiency in Excel (Medium - Advance) and Microsoft Office 365.
- Strong English skills (Above 85%).
- Minimum of 3 years if experience in Leadership/Staff Members.
Benefits of joining CLS:
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Dynamic and Collaborative work environment.
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Flexibility to work both from home and on-site.
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Opportunities for Professional Growth.
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IMPORTANT: This position is available ONLY for El Salvador residents. If you want to join our team, send your CV and be part of CLS to transform the interpretation industry! 🚀