Team Lead Operational Excellence EMEA (m/f/d)

Team Lead Operational Excellence EMEA (m/f/d)

Hybrid, Kraków

From solving day-to-day challenges to making transportation work smarter, this is a role where you can make a real impact. As Team Lead Operational Excellence, you’ll lead a team that keeps our EMEA transportation operations running smoothly - while helping people, processes and performance move forward.

What you will be doing

• Lead and develop a team of Operational Excellence Specialists across EMEA
• Coordinate daily workload, priorities and team coverage, providing hands-on guidance and support
• Act as the first escalation point for operational issues and drive pragmatic solutions
• Ensure the adoption of SOPs, standards and operational processes
• Monitor KPIs and identify performance gaps, recurring issues and opportunities for improvement
• Support root cause analysis and corrective actions to improve transportation performance
• Work closely with Transportation, Customer Service, DCs, Supply Chain, IT and external service providers
• Partner with the Operational Excellence Manager to implement the Operational Excellence roadmap
• Drive the effective use of operational tools, data and systems, including opportunities for automation and digitalization

What you need to succeed

• 5+ years of experience in logistics, transportation or customer service
• First people leadership experience with a proven ability to guide, develop and motivate a team
• Good understanding of logistics and transportation operations
• Strong ownership and accountability, with a hands-on and solution-oriented approach
• Structured and analytical, with a strong focus on processes, data and continuous improvement
• Confident communicator who knows how to listen, collaborate and handle challenging situations
• Comfortable working with operational tools and data; SAP, WMS/TMS or similar systems are a plus
• Fluent in English; additional languages are a plus
• Comfortable working in a multicultural, international and fast-paced environment

What’s in it for you

At Amer Sports, you’ll be part of a global community of people who care about what they do and how they do it. Across our teams and brands, we are driven by ambition, collaboration, and a shared purpose of elevating the world through sport.

• Employee product benefits: Enjoy access to employee discounts on quality products from our iconic brands.
• Global collaboration: Work with diverse, international teams and collaborate across brands, functions, and markets, learning from different perspectives along the way.
• Access to a global network of leading brands: Work within a global collective of iconic sports and outdoor brands, gaining exposure to different businesses, perspectives, and opportunities across Amer Sports.
• We’re in the game together: Join a culture built on trust, support, and shared responsibility, where progress is achieved together and success is celebrated as a team.
• Purpose‑driven environment: Be part of work that supports healthier, more active lives through our iconic sports and outdoor brands.
• Small teams, real impact: Contribute in small, trusted teams within a global company, where your ideas matter and your work can create real impact.
• Excellence in how we work: Join an environment where quality, innovation, and continuous improvement matter, and where people are encouraged to raise the bar in how work is done.
• Ambitious career development: Develop your skills through meaningful work, new challenges, and collaboration with experienced colleagues.
• Modern technologies and ways of working: Be part of teams that work with modern technologies and continuously evolve how we build, operate, and improve our digital solutions.

What to expect from the recruitment process

• CV screening: Every CV is reviewed by a human.
• Phone screening: A conversation with Amer Sports’ HR manager to discuss the role, our organization, and your expectations.
• Interviews: 2 rounds, including interviews with the hiring manager and prospective team.
• Case studies or assessments: Your role may require practical tests, such as presentations or case studies.
• Feedback and decision: We aim to provide feedback throughout the process.