About this role
Facility:
Bone and Joint Center: 3555 S National Ave, Springfield, Missouri, United States of America, 65807
Department:
1688 Patient Financial Services
Scheduled Weekly Hours:
40
Hours:
8:00am - 4:30pm
Work Shift:
Day Shift (United States of America)
CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:
-
Named one of Modern Healthcare’s Best Places to work five times.
-
Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.
-
Acknowledged by Forbes as one of the Best Employers for New Grads.
-
Healthcare Innovation's Top Companies to Work for in Healthcare (2025).
Benefits
-
Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)
-
For a comprehensive list of benefits, please click here: Benefits | CoxHealth
Job Description:
Responsible for working, researching and following up on accounts receivable for assigned payers and assigned clinics to insure timely reimbursement. This would include processing insurance credits for Managed C are, Medicare, Medicaid, etc. Responsible for providing customer service to clinic personnel, insurance companies and our patients.Education:
- ▪ Required: High School Diploma or Equivalent
Experience
- ▪ Required: 2 years customer service experience
- ▪ Preferred: Previous Insurance Follow Up and Medical Coding experience
Skills
- ▪ Excellent verbal and written communication skills
- ▪ Able to work independently and collaboratively in teams
- ▪ Proficient Computer skills
- ▪ Medical Terminology and Insurance Claim/AR Follow-up Licensure/Certification/Registration:
- ▪ N/A