Team Lead, Card Settlement

Team Lead, Card Settlement

Description

• To supervise and authorize settlements and support Unit Head in providing quality service to partners in the area of settlement of transactions

Key Responsibilities

• Understanding of governing principles and rules of card settlements.

• Clear understanding of Visa, Verve, Afrigo, Amex and Mastercard settlement process and procedures.

• Ensure timely settlement of card transactions.

• Balance incoming and outgoing transaction report against settlement values received from the associations (Switches).

• Ensure correct entries to relevant settlement, expense or revenue accounts daily.

• Responsible for ensuring that existing internal controls and regulatory policies over the settlement process are strictly adhere to.

• Ensure the merchant transactions are posted into appropriate GL and account.

• Ensure that suspense accounts are cleared daily.

• Ensure that all regulatory reports are rendered as at when due.

• Ensure accurate and timely merchant settlements

• Ensure prompt processing of charge backs to avoid exposure.

• Ensure prompt processing of credit cards settlement and repayment files daily.

• Ensure DTS and credit cards reconciliation.

• Responsible for championing of automation of Settlement processes.

• Analyse Settlement data to identify trends, issues and areas for improvement.

• Ensure regular training and guidance to settlement officers.

• Foster strong relationships with partners and other stakeholders

• Identify and mitigate potential risk in settlement processes.

• Qualification

• First degree in any Discipline with a minimum of Second-Class honors.

• Relevant Masters’ degree will be an advantage

• Professional Membership: A recognized professional certification will be an added advantage

• Minimum Experience: Minimum of 6 years relevant experience and exposure in the marketing of financial services, will be an added advantage.

Skills/Competencies:

• Sound card settlement-specific knowledge.
• Ability to convey factual information clearly and accurate.
• Ability to interpret and analyze data effectively.
• Excellent follow up skill.
• Effective communication skills. Good verbal and written skills.
• Ability to remain calm under pressure methodical, organize, accurate and pays attention to details.
• Customer service oriented.
• A general knowledge of accounting principles.