Team Lead Account Manager

About Youtrust

Founded in 2013, Youtrust is a European digital trust platform. It enables document, identity and business analysis and verification, compliance checks, and electronic signature. Compliant with the strictest European regulations, including the eIDAS regulation, and ISO/IEC 27001 certified, Youtrust guarantees the security, integrity and traceability of digital transactions, while giving businesses full control over their data. With more than 35,000 customers and 1 million users across Europe, Youtrust brings together the entire digital trust chain in a flexible, easily integrable API, enabling AI Agents, SaaS software and SMEs/mid-sized companies to secure their regulatory processes. As a B Corp certified company, Youtrust is committed to combining technological innovation, compliance with European standards and positive impact, putting security and transparency at the service of businesses.

Why join Youtrust now?

A mission that matters in a world challenged by AI-driven fraud / A vision built on integrity / A European & sovereign platform / A certified B Corp / The golden age of Youtrust.

Your Role

Our Account Management team in France is growing to 10 people across Mid-Market and SMB portfolios. We are creating a Team Lead role to support the AM Director and help the team grow revenue within its existing customer base.

You will spend 60% of your time leading and coaching 4 Account Managers so they find new use cases, sell more of the Youtrust platform and expand into the subsidiaries of large groups. The other 40% you will manage your own Mid-Market portfolio and carry an individual ARR target, so the team sees what good looks like.

Your Responsibilities

Leading the team

• Coach 4 Account Managers on their day-to-day sales work, with individual coaching and ramp-up plans.

• Onboard new team members.

• Track team KPIs (upsell, cross-sell, average deal size, time to close, pipeline coverage), run pipeline and forecast reviews, and put action plans in place.

• Share what works on prospecting within the portfolio, discovery, qualification, deal strategy, objection handling, negotiation and closing.

• Support the team on strategic deals, unblock them when needed, and handle escalations on key accounts.

• Review the team's accounts, segment them, and agree an attack strategy with the AM Director.

• Help the team sell the full Youtrust platform, not a single product.

• Work closely with the AM Director on team priorities and day-to-day operations.

Managing your own portfolio

• Build your own pipeline through outbound and run the full sales cycle, in line with our Mid-Market sales method.

• Understand your customers' challenges and turn them into clear business needs.

• Run product demos, working with our Sales Engineers when needed.

• Negotiate commercial and contractual terms.

• Keep a reliable forecast and clean data in Salesforce.

• Work with Customer Success, Marketing, Product and RevOps to improve how we sell and how customers experience Youtrust.

Your Profile

• You have at least 1 year of experience as a Team Lead or sales manager in B2B SaaS, ideally on Mid-Market accounts.

• You have coached salespeople and can show how they improved under your lead, including how you onboarded and ramped up new people.

• You have run full sales cycles yourself, from outbound to closing, and you hit your ARR targets.

• You know how to grow existing accounts through upsell, cross-sell and new entities within large groups.

• You use data to run your team: KPIs, pipeline reviews, forecast. Your Salesforce is clean, and your team's is too.

• You can look at a portfolio, segment it and choose where to focus.

• You use AI tools every day and help your team use them well.

• You give direct, specific feedback and get as much satisfaction from your team's wins as from your own.

• You can balance your own deals with your team's needs without dropping either.

• You communicate clearly with your team and your manager.

• You speak French fluently (C2) and you are comfortable working in English (B2).

• Knowledge of e-signature, identity verification, fraud prevention or another regulated SaaS market is a plus.

Recruitment Process

• TAM Interview with Laure Desplats (30 min)

• Hiring Manager Interview with Margot Peignier (45 to 60 min)

• Business Case with Margot Peignier and Sara (1h)

• Final Chat with Sara, Director (30 min), then with Fanny, CRO (30 min)

• Team Interview with 2 Account Managers from the team (45 min)

Benefits

• France Benefits:

• Salary: 117,000 - 142,000 EUR OTE (base 65,000 - 79,000 EUR, variable 52,000 - 63,000 EUR)

• BSPCE

• Meal vouchers (Swile): €10.50/day, 50% covered by Youtrust

• Health insurance (Alan): 50% covered by Youtrust

• Life & disability insurance: 100% employer-covered

• Wellbeing: Axomove (4 physio sessions) and Moka.care (6 therapy/coaching sessions)

• Transportation: 50% reimbursement for public transport for hybrid workers

• Leeto: Access to numerous employee discounts

• Time off: 10 RTT days/year, plus menstrual leave, parenthood benefits, seniority days, and “journée de solidarité.”

• Additional benefits: 1 volunteering day/year, learning & development budget, and more.