Team Lead Access Specialist- Main Campus- Full Time
About this role
About the Role Lead and support the Patient Access team in the Emergency Department and related sites, mentoring staff, and driving process improvements to ensure accurate registration, pre-registration, and denial prevention while delivering exceptional patient experiences. What You'll Do
- Provide day-to-day support to the team by facilitating problem solving with internal and external customers; serve as a mentor to all point of service operations staff.
- Coach and develop team members using patient access standards, rules and training methods.
- Assist supervisor and manager in developing methods that aid process improvement and efficiencies resulting in accurate pre-registration, registration and denial prevention.
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