About this role
Job title: Systems Workday Integrations Engineer, IT, Support Center
About the Role The Systems Workday Integrations Engineer, IT, Support Center plays a critical role in designing, developing, configuring, testing, supporting, and optimizing integrations and APIs across cloud-based, on-premises, SaaS, off-the-shelf, and custom applications. The Systems Workday Integrations Engineer serves as a technical expert in Human Capital Management (HCM) systems and their integrations, providing advanced user support and resolving complex technical issues. As a subject matter expert, the engineer collaborates with internal IT teams, end users, management, and third-party vendors to identify integration opportunities and define scalable, automated solutions. The Systems Workday Integrations Engineer also contributes strategic insights to enhance system interoperability and streamline repeatable tasks. This Systems Workday Integrations Engineer drives organizational change by championing the adoption of new technologies and processes that improve operational efficiency and user experience.
What You'll Do
- Contributes to and develops complex, cross-functional integration projects by providing technical expertise, coordinating with vendors, and ensuring all integrations adhere to established security and data privacy guidelines.
- Monitors integration logs, troubleshoots system notifications and error messages, and ensures timely resolution by collaborating with cross-functional IT teams.
- Creates and maintains clear, detailed documentation of technical systems, processes, procedures, and integration workflows.
- Collaborates with the Service Desk and other departments to resolve issues within defined service level agreements (SLAs).
What We're Looking For
- Minimum Degree: Bachelor's Degree; Preferred: Master's Degree.
- Certifications: Workday Studio, EIB required; Boomi and NetSuite administrator preferred.
- Years of experience: 5-7 years in integration and HR systems; Workday preferred.
- Knowledge, Skills, and Ability: 5-7 years hands-on experience managing and supporting large-scale enterprise systems (Workday, NetSuite); direct involvement in at least one full-cycle Workday or NetSuite implementation; ability to design and build integrations beyond routine production support; ability to communicate complex technical concepts to non-technical users; strong understanding of HCM and financial system integrations.
- Travel: Occasional travel 10-15% may be required.
Compensation & Benefits
- Salary: $114,000 - $143,000 per year. Benefits include generous paid time off, medical, dental, retirement benefits, wellness programs, and professional development. Details available at jobs.cancer.org/benefits.