About this role
Software International (SI) posting
Summary:
Reporting directly to the CTO and managing of the Systems department. This is a
leadership role responsible for the overall technical management, operations, ongoing
maintenance and support of our large-scale production websites and networks.
Role:
o Chief responsibility over systems and networks.
o Maintain vendor relationships, as required, for technical infrastructure of office
and website systems.
o Work directly with the Development Team Leads and Project Management in
managing projects for the website and provide final sign-off/approval for release to production.
o Working directly with Senior Management, participate in planning and project discussions for various websites.
o Analyze and assess areas of risk to systems and recommend/implement changes as appropriate to the business.
o Continuously assess network and systems security, ensuring a high level of systems data security is maintained overall. Report concerns directly to the CTO.
o Perform systems and network architectural design for the sites network, including capacity planning, hardware, infrastructure, software integration, OS and software performance tuning.
o Act as single point of escalation of production issues, interfacing with required resources to see issues are resolved in a timely manner.
o Effectively manage risk, including monitoring, system redundancy and backups based on business requirements and acceptable risk.
o Supervise, coach, motivate and inspire team members to maintain healthy group dynamics while maintaining company directives and policies.
o Provide technical assistance and consultation as required to all areas of the company, including Project Management, Sales, Quality Assurance, Accounting, Customer Service, Development and Systems departments.
o Perform special tasks and projects company-wide, as assigned by the CTO.
Responsibilities
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o Daily technical supervision of Systems Administration staff of about 7 resources
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o Provide mentoring and technical assistance to Systems Administration staff on a
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day-to-day basis, as required.
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o Lead as role model behavior consistent with verbal directives.
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o Provide feedback for performance reviews for Technical and Development staff
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and the various websites.
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o Facilitate problem solving and collaboration, ensure discussions and make
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decisions that lead toward closure, intervene when necessary to aid the team in
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resolving issues.
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o Be part of on-call rotation (12pm 8pm EST, 1-week duration every 4 weeks).
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o Other duties as assigned.
Job Requirements
- o 5+ years of experience with LAMP (Linux, Apache, MySQL, PHP)
- o Minimum of 2+ years of management/leadership experience in a technology oriented
- organization required.
- o Must be well versed supporting web servers
- o Strong background with storage SAN (NFS and iSCSI)
- o Well versed with ELK stack (Elasticsearch, Kibana, Beats, and Logstash)
- o Adding/removing nodes, expand clusters, rebuilt clusters, , use InfluxDB
- o TCP/IP knowledge BGF and OSPF
- o Hands-on experience working with Linux in a Systems Administrative role
- o Hands-on experience working with Advanced Network Administrative role
- including routing, switching and security
- o Exceptional problem determination and creative problem solving skills
- o Strong written and verbal skills
- o Strong understanding of software development lifecycle
- o Strong documentation and organizational practices o Extensive experience with many of these:
- o MySQL, maintenance and troubleshooting
- o LAN/WAN/VPN setup and troubleshooting
- o Linux-based and other firewall technology
- o Cloud technologies (OpenStack, oVirt, RHEV or similar)
- o Baremetal hardware, SAN, Switching and Load-balancing
- o Backup technologies
- o Systems security
- o Automation systems (Ansible, Puppet or equivalent) o Expertise with multiple Web technologies including but not limited to:
- HTTP, SSL, DNS and SMTP protocols.