Systems Support Engineer

Thoughtworks Country: Romania Location: Bucharest - Dorobanti Location type: Hybrid Date Posted: 10-16-2026 Industry: Information Technology Employment Type: Employee

Job responsibilities

• Assist with managing and resolving incidents using our process and tools.
• Follow established standards and best practices to help improve system efficiency, stability and availability.
• Apply what you know about logging (different types and levels) to help with monitoring, alerting and identifying the root causes of issues.
• Use continuous delivery methods to support, improve and deliver high-quality software quickly, working in teams to evolve solutions for our clients.
• Learn, digest and subsequently apply the latest technology thinking from our Technology Radar to solve client problems.

Job qualifications

Technical Skills

• You have less than one year of professional experience in technology.
• You’re eager to learn new technical skills and concepts.
• You’re interested in or learning about troubleshooting, using logs for alerting and identifying incidents.
• You’re curious about monitoring, alerting and observability.
• You’re learning or have a basic understanding of coding and object-oriented (OO) concepts.

Professional Skills

• You’re passionate about listening to and helping solve client technical problems.
• You have strong communication skills, are proficient in English and feel confident sharing your ideas.
• You can handle ambiguity and enjoy approaching challenges from different angles.
• You thrive in a collaborative, open environment that values transparency, feedback and adaptability.
• You’re willing to participate in a rotating 24x7 support team and can manage multiple tasks.

Other things to know

Learning & Development There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

Responsible Use of AI in Recruitment At Thoughtworks, we use AI tools to support our recruitment team with administrative tasks such as drafting communications, scheduling interviews and writing job descriptions. Crucially, our AI tools do not screen, assess, rank or make hiring decisions. Every application is reviewed by our team and all selection decisions are made exclusively by our interviewers and hiring managers. We are committed to fairness and responsible AI. We actively manage our AI systems by testing, monitoring for biased outcomes and implementing mitigation measures. We hold our third-party vendors to these same high standards through a rigorous governance process. For additional information, please see our full Thoughtworks AI Policy for Recruitment.

Job Details

Country: Romania Location: Bucharest - Dorobanti Location type: Hybrid Date Posted: 10-16-2026 Industry: Information Technology Employment Type: Employee

About Thoughtworks Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.