About this role
Corporate Traffic is a Jacksonville-based logistics company with offices across the country. We're looking for a hands-on Systems Administrator to keep our people, offices and systems running. You'll own day-to-day IT, work directly with our technology vendors, and help roll out the tools our teams use to move freight. Reports to the Director of Technology.
What you'll do
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Own the help desk: triage, troubleshoot and close tickets for on-site and remote users
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Onboard and offboard employees, including same-day access removal when someone leaves
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Administer Microsoft 365, Entra ID and Intune: accounts, licenses, devices and security policies
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Support Azure resources, including certificate renewals, VPN and app service restarts
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Support TruckMate users (remote desktop, VPN, printing) and escalate to our TMS vendor when needed
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Be the day-to-day contact for our managed service provider and other technology vendors
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Manage software licenses and seats, and remove what we don't use
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Maintain the RingCentral phone system and Brivo building access
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Set up workstations, conference rooms and equipment, and help with branch office moves and setups
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Keep our system inventory current: what we run, who owns it, and who supports it
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Help test and roll out new systems
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Write down how things are done so the next person isn't starting from zero
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Must have
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A degree in IT or a related field, or equivalent hands-on experience (internships and help desk work count)
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Working knowledge of Windows, Microsoft 365, networking basics and VPN
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Eager to learn and comfortable owning a problem until it's fixed
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Clear writing and a habit of documenting your work
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Nice to have
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Entra ID (Azure AD), Intune or Azure experience
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Experience working with outside vendors
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Experience in logistics or with a TMS
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CompTIA A+, Network+, or a Microsoft 365 certification
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Location and travel
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On-site in Jacksonville, FL. Occasional travel for branch setups. Must be able to lift up to 25 lbs.
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Employee Benefits
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Paid Time Off
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Medical, Dental, Vision and Supplemental Life Insurance
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Company-paid Group Life Insurance
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Short & Long-Term Disability
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401(K) with Company Match