About this role
System Admin- Storage Hardware Platforms
Location: Richmond, Virginia (Remote)
Role Overview
This technical support position delivers expert engineering and production support for critical storage infrastructure and financial applications. Responsibilities include managing storage and backup provisioning, configuration, performance troubleshooting, and routine maintenance. The selected professional will ensure high availability and stability for mission-critical operations under minimal supervision.
Key Responsibilities
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Maintain the integrity of enterprise storage networks and backup systems.
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Perform storage and backup support tasks, configuration, upgrades, and troubleshooting.
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Identify, recommend, and remediate technical vulnerabilities to ensure a secure environment.
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Collaborate with engineering teams to document and implement change requests.
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Adhere strictly to established organizational change control policies and procedures.
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Participate in workgroups to design, build, test, and implement infrastructure product solutions.
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Execute incident management duties, including on-call rotations and root cause analysis.
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Review capacity trends, allocate resources, and conduct performance tuning.
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Required Qualifications
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Education: Bachelor's Degree or equivalent professional experience.
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Experience: Three to five or more years of relevant work experience supporting mission-critical enterprise storage environments.
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Technical
Skills
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Deep expertise in storage hardware platforms such as Hitachi and Dell. Expert-level experience in Commvault and Cohesity is required, along with proficiency in VMware environments, capacity management, and automation using Ansible, Python, or PowerShell.
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Preferred Qualifications
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Familiarity with performance monitoring tools including Grafana, Splunk, or Dynatrace.
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Working knowledge of storage-related networking protocols such as NFS, SMB, FC, and iSCSI.
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Prior experience operating within regulated financial services environments.
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Experience with automated security and compliance remediation protocols.