System Support Specialist I
About this role
System Support Specialist I
General Description
Performs entry-level systems support work; Work involves providing customer support for county information technology systems and operating automated office equipment in a stand-alone, network, or mainframe environment; May train others; Works under close supervision, with minimal latitude for the use of initiative and independent judgment.
Examples of Work Performed
- Provides customer service and answers user inquiries regarding computer software, hardware operation, and the use and interface of systems and software applications.
- Provides operational assistance in the implementation and utilization of data processing hardware or software.
- Installs, maintains, and performs minor repairs to hardware, software, or information resources equipment.
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