System Implementation Lead - Operations and Logistics (TMS)

Company Description

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

Job Description

Lead the operational implementation of a new Transport Management System (TMS) across Qantas Engineering Shape route design, carrier integration, freight optimisation and shipment visibility across multiple ports Play a pivotal role in a global Supply Chain Renewal project and the future of Engineering Supply Chain Fixed Term Contract until 31st August 2028 We’re constantly evolving, and this means the opportunities for our people are endless. There’s opportunity to embrace personal development and career growth, own projects and make an impact.

QE Supply Chain Renewal is transforming the Qantas Engineering Supply Chain by replacing legacy systems and introducing integrated Manhattan, Maintenix, and Oracle solutions across local and international ports.

As the System Implementation Lead - Operations and Logistics (TMS), you’ll lead the operational deployment and adoption of Manhattan’s Transport Management functionality across Qantas Engineering Supply Chain. With a strong focus on transport orders, route design, carrier integration and shipment visibility, you’ll connect system capability with reliable, cost-effective freight operations.

You’ll be responsible for:

• Design and validate global freight routes and cost structures to support freight-cost optimisation and service performance.
• Support the creation, configuration and tracking of routes and transport orders for assigned ports.
• Design and validate freight legs and cost structures to support freight-cost optimisation and service performance.
• Onboard freight forwarding providers, supporting effective integration and traceability between carrier and Qantas technologies.
• Validate transport workflows and integrations across Manhattan TMS, Maintenix and Oracle, including visibility and traceability of shipments.
• Build and maintain test scripts, record successes and failures, and provide operational input into system configuration and knowledge materials.
• Create and deliver training for transport and planning teams on shipment consolidation, carrier integration and new TMS processes.
• Lead TMS testing and validation across transport order creation, routing, shipment consolidation, carrier integration and delivery confirmation.

You’ll have:

• Knowledge of aviation regulatory requirements, dangerous goods handling and safety-sensitive logistics is highly regarded.
• Strong operational knowledge of transport, freight forwarding, distribution, route planning and carrier management within a complex supply chain.
• Demonstrated experience implementing, testing or supporting a TMS, ideally Manhattan TMS, or comparable enterprise transport technology.
• Proven understanding of transport orders, shipment consolidation, carrier integration, freight-cost structures and delivery visibility.
• Ability to translate transport requirements into workflows, test scenarios, training content and practical go-live plans.
• Strong analytical and problem-solving skills, with the ability to interpret operational data and improve service or cost outcomes.
• Demonstrated ability to lead change, manage ambiguity and influence internal stakeholders and external freight providers.
• Strong written and verbal communication skills, sound judgement and the ability to manage competing priorities autonomously.

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to dream big and deliver successfully. Your development is a priority, supported by on-the-job learning, coaching and formal development opportunities.

The Qantas employee benefits program offers benefits that extend well beyond travel:

We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, for you, your family and friends, plus exclusive accommodation and holiday offers.

We have flexible leave options: Access flexible working and leave options, including 18 weeks paid parental leave, superannuation on paid and unpaid parental leave until your child turns one, and purchased leave for eligible employees.

We’ll give you access to thousands of rewards: Enjoy discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment, along with eligible salary packaging options.

We’ll support your wellbeing: Access wellbeing resources designed to support your physical and mental health.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander peoples and people of all backgrounds to apply. If you have any support or access requirements, please advise us at the time of application. Your personal information will be kept confidential in accordance with relevant privacy legislation.

Applications Close: Monday 9th of November 2026.