System Administrator

Want to work on supercomputers submerged in cooling tanks?

DUG is a cutting-edge technology company that runs some of the largest privately owned data centers in the world operating a global 24/365 high-performance computing (HPC) infrastructure and cooled by our own proprietary immersion technology. We provide High-Performance Computing as a Service (HPCaaS) and software solutions to tackle the most complex, data-heavy challenges on Earth.

If you’re ready to scale your system administration career on world-class HPC infrastructure, explore our career opportunity today.

**List of Responsibilities (not necessarily exhaustive):

• Installation, maintenance, and troubleshooting of HPC infrastructure, including:

• Linux compute clusters

• Networking

• NFS and Lustre storage

• SLURM

• Day-to-day problem-solving for the DUG production and cluster environment

• Be part of the worldwide IT monitoring team

• Proactive and reactive maintenance and troubleshooting

• Supporting end-users with any production difficulties

• Monitoring and tuning performance

• Participating in major system deployments worldwide, as needed

• General IT assistance such as:

• Linux (95%), Mac OS (4%), Windows (1%) desktops and laptops

• Telephony

• Audio/visual systems

• Printers and general office IT equipment

• Big-picture Linux topics, such as:

• Linux distributions (maintaining current and evaluating future)

• Boot / root images

• Kernels and drivers

• Deploying updates in a timely fashion

• Improve system reliability, by improving our issue tracking, resolution, and prevention

• Define the OS requirements and procedures for running DUG software on customer equipment, and assist with those deployments

• Serve as level two support for otherwise unresolvable customer issues

• Periodically providing on-call support

• Undertake special assignments, ad-hoc projects and related duties as and when required

• Comply with the Company’s HSE regulations and policies

Job Requirements:**

• Bachelor’s degree in a related field
• 2-5 years of hands-on technical experience in Linux system administration, data centre engineering, and IT infrastructure maintenance
• Preferably with experience in configuring, maintaining, and troubleshooting in Data Centre or High-Performance Computing (HPC) environments, including Linux compute clusters, SLURM workload management, networking, and high-performance storage (NFS, Lustre)
• Proficiency in Linux server administration, including kernel/driver management, boot/root image creation, package deployment, and OS performance tuning
• Preferably with experience in Level one and level two troubleshooting, IT monitoring, and desktop support (Linux, macOS, Windows)
• Good communication skills; fluent in written and spoken English
• Carries strong problem solving and critical thinking skills
• The ability to multitask, be agile, and proactively track and improve system reliability
• Organised, attention to detail, and able to produce accurate work
• Motivated to complete assigned responsibilities within set deadlines
• Eligible to work in Malaysia