About this role
About the Role S&P Global Market Intelligence is seeking an experienced Syndicated Loans Agency Operations Lead to lead the Agent Services team, administering lending portfolios for our client base and acting as an agent in complex deal mechanics. The role provides oversight and leadership within the team, engagement with clients, borrowers, and lending syndicate members, and collaboration with other S&P Global lines to support the global operating model and local client base. What You'll Do
- Support projects and other business initiatives to help further the Agent Services product offering
- Manage the team and portfolio level metrics in line with expected Key Performance Indicators (KPIs)
- Apply experience to drive continuous improvement of the teams and processes
- Act as a point of contact and initial escalation level for clients and stakeholders
- Active risk management to minimize commercial impact to the business
- Development and performance management of the Agent Services team(s) What We're Looking For
- Business Competencies: BA/BS or equivalent; Finance specialism preferred; 12+ years of related business experience; Commercial awareness; Banking or investment industry experience; Ability to input and support commercial strategy; Customer relations experience; S&P Market Intelligence product suite knowledge preferable (WSO, iLevel, Thinkfolio, EDM)
- Management requirements: 5+ years of managerial experience; Proven track record of supporting team growth and development
- Personal Competencies: Personal impact; Strong work ethic; Organized, detail oriented, analytical, task driven; Good problem-solving initiative; Ability to manage teams supporting multiple client bases; Proven leadership and personnel development; Capable of managing workloads at a team level; Collaborative with other teams and product lines globally; Strong communication
- Teamwork: Highly responsible manager able to lead a team with multiple priorities effectively; Able to manage individual responsibilities while supporting teams/individuals Nice to Have
- S&P Market Intelligence product suite knowledge preferable (WSO, iLevel, Thinkfolio, EDM) Compensation & Benefits
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: Perks for partners and children, with best-in-class benefits.