About this role
Switchboard / Telephonists
Enugu International Hospital (EIH) was established with one defining purpose: to ensure that people no longer have to leave home to access world-class specialist healthcare.
Enugu International Hospital, a new 300-bed multi-specialist and quaternary hospital in Enugu State, is opening to the public and invites applications from suitably qualified clinical...
Job Type: Full Time Qualification: OND , Secondary School (SSCE) Experience: 5 years Location: Enugu Job Field: Administration / Facilities
Job Overview
- We are seeking an experienced Switchboard / Telephonists to strengthen our Front Office & Patient Experience team. The successful candidate will deliver an excellent service, support colleagues, and contribute to continuous improvement at Enugu International Hospital.
- You will work within a multidisciplinary team serving patients across South-East Nigeria, with access to modern facilities and a clear pathway for professional development.
Key Responsibilities
- Deliver a high-quality, reliable service within the Front Office & Patient Experience function
- Collaborate with colleagues across departments to achieve shared goals
- Maintain accurate records and uphold organisational standards
- Support quality improvement and process-efficiency initiatives
- Uphold health, safety, and compliance requirements at all times
- Contribute to a professional and patient-focused hospital environment
Qualifications and Experience
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SSCE / OND with switchboard / customer-service experience with 5 years experience
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Current registration with the applicable Nigerian regulatory body, where required
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Evidence of continuing professional development
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Strong communication skills and a patient-first mindset
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Professional Skills
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Professional Communication
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Attention to Detail
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Reliability
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Quality Improvement
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Teamwork & Collaboration
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Front Office & Patient Experience
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Note
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Enugu International Hospital does not charge any fee at any stage of its recruitment process
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Our recruitment team will be in touch with shortlisted candidates.
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Deadline: Not specified