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SVP – Insurance Mid Markets

EXL
Posted Oct 19, 2026

About this role

SVP – Insurance Mid Markets

Responsibilities

  • Growth Office Experience: Proven experience in managing all aspects of Growth Office management, including:

  • Driving, governance, and reporting/analysis of pipeline to ensure meeting of growth targets, and pipeline quality,

  • Management of growth office-related KPIs, such as origination, wins, balanced fishnets, pipeline adequacy, revenue projections, leakage, and velocity of opportunities.

  • Insurance Client Relationship & Commercial Management:

  • Strong experience in senior-level relationship management, consulting-led sales, solution development, commercial negotiations, contracting, and delivery engagement.

  • Experience & Understanding of Different Growth Channels:

  • Marketing & Demand Generation for Insurance: Understanding and experience of Insurance lead generation, and scalable go-to-market strategies to expand market reach, build a diversified pipeline, and accelerate new logo acquisition across mid-market insurers.

  • Ecosystem & Network-Led Growth: Ability to leverage advisor/analyst relationships, strategic partnerships, and channel ecosystems to position EXL as a leader in clients’ minds, originate opportunities, and access a broad spectrum of insurance clients and prospects.

  • Account / Portfolio Management

  • Manage and develop key client relationships, ensuring high levels of satisfaction.

  • Collaborate with digital analytics teams to enhance our service offerings and client insights.

  • Identify new business opportunities and develop strategies to expand our client base.

  • Ensure effective communication and alignment between internal teams and clients.

  • Monitor industry trends and market dynamics to stay ahead of the competition.

  • Develop and implement account management processes and best practices.

  • Conduct regular performance reviews and provide feedback to the account management team.

  • Represent the company at industry events and conferences, building our network and presence.

Qualifications

  • Bachelor's Degree in relevant field with 20 + years of relevant experience

  • Required Skills

  • Conflict Management

  • Displaying Visionary Thinking

  • Emotional Intelligence Training

  • Microsoft Excel

  • Microsoft Office

  • Microsoft Power BI Software

  • Python Programming Language

  • SQL Database Management

  • Stakeholder Engagement

  • Strategic Growth

  • Tableau

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