About this role
Sustainability Program Officer
Polaris Bank Limited | Full time Sustainability Program Officer Lagos, Nigeria | Posted on 07/23/2026
Job details
Job Information Department Name: Customer Experience and Value Management Hiring Manager: Talent Acquisition Date Opened: 07/23/2026 Job Opening Status: In-progress Job Type: Full time Industry: Banking Work Experience: 4-5 years City: Lagos State/Province: Lagos Country: Nigeria Zip/Postal Code: 101241
About Us Polaris Bank Limited is a Tier II Nigerian bank that was established by the Central Bank of Nigeria (CBN) on September 21, 2018 to offer commercial banking services, the bank commenced services on the same day, having purchased the assets, and assumed certain of the liabilities, of the defunct Skye Bank. We cater to both individuals and corporate entities through carefully designed Retail, SME, Commercial, Corporate banking as well as products for Government MDAs. We also offer self-service/digital channels offerings leveraging technology to bring banking closer to the customer. The Bank is a market leader in Revenue Collection, both in the public and private sectors, with collection mandates in about 30 of 36 states in Nigeria including Lagos State. We are a key player in financial inclusion and are poised to take banking to the doorsteps of our customers; taking care of the banking needs of different categories of persons and businesses. Polaris Bank enjoys significant brand loyalty from its diverse customer base across demographics, industries and sectors.
Job Description The role supports the development and implementation of sustainability initiatives and programs. They assist in designing and executing projects aimed at promoting environmental and social responsibility within the bank's operations. The role is involved in conducting research, gathering data, and analyzing sustainability trends to provide valuable insights and recommendations. Also, they collaborate with various departments and stakeholders to drive the integration of sustainability practices into the bank's strategies and operations.
Key Result Areas: Understand the importance of business continuity planning in a bank, including risk assessment, business impact analysis, plan development, and the roles and responsibilities involved. Identify common security threats and risks, and understand the importance of physical and IT infrastructure security in a banking environment. Understand security policies and procedures and their role in maintaining a secure IT infrastructure. Manage multiple stakeholders, resolve conflicts, and work collaboratively in multi-disciplinary teams to achieve common goals. Communicate effectively with stakeholders on routine and complex matters, proactively resolving issues and managing expectations independently. Understand the banking industry, its key players, trends, market competition, regulations, and major economic conditions affecting the industry. Understand basic CSR principles and practices, including social and environmental impact, community engagement, philanthropy, and legal or regulatory requirements. Identify and communicate the bank's CSR risks, opportunities, and commitments to stakeholders. Maintain personnel records in an organized manner, apply records management software, and ensure accuracy in record keeping. Understand external relations principles, communicate effectively with external stakeholders, and support the design of the Enterprise Risk Management framework.
Requirements
- Bachelor’s degree in mass communications, Banking & Finance, Business Administration any related field.
- At least 3 years of cognate experience.
- Additional academic qualification is an added advantage.
- Relevant professional qualification is an added advantage e.g., CIBN, CIPM, PMP etc.