About this role
Sustainability Manager
The Opportunity This is an exciting time to join MandM as we take our initial steps on our sustainability journey. We are at the early stages of establishing our roadmap, making this role essential for building solid foundations, improving data capture, and establishing core regulatory compliance processes.
Reporting directly to the Head of Compliance, you will oversee day-to-day sustainability data streams with a clear operational focus on Packaging Extended Producer Responsibility (EPR) and Scope 3 carbon reporting—while managing our Sustainability Data Analyst. Working closely with internal departments and our parent company's ESG leadership, this role offers a great opportunity to build essential processes from the ground up, establish practical governance, and support our growth as a business.
Who Are we?
MandM is one of the biggest employers in Herefordshire and one of Europe’s leading online, off-price retailers, selling branded Fashion, Sport & Outdoor products for Men, Women and Children.
We offer our customers fantastic value by partnering with companies who we have built long term relationships with, enabling us to offer our customers big household names and up-and-coming brands, giving fantastic value all year round.
We are located in the heart of Hereford City Centre in our brand new, state of the art office. The modern, stylish workspace was designed to encourage collaborative working, teamwork and creativity - everything that MandM is all about.
As our business continues to grow we are recruiting for a talented Sustainability Manager to join our growing team.
Why not come be a part of our journey to success and take advantage of all MandM can offer you!
More than a role
Competitive
Salary
Your talent deserves recognition
Giving Back: 2 days paid volunteering to support a cause you care about
Career Growth: Opportunity to grow
Staff Discounts: Stay stylish with our exclusive discounts.
Company Pension: Secure your financial future.
Generous Holiday Allowance: Enjoy 5 weeks of well-deserved breaks. You even have the option to buy an extra week
Birthday Delight: Take your special day off to celebrate YOU
Free Parking
Health & Wellbeing programme; we’ll look after you
The Role Scope
Reporting to the Head of Compliance, the Sustainability Manager coordinates cross-functional sustainability data collection, regulatory reporting, and compliance requirements. You will focus on building robust data capture processes, ensuring internal stakeholder accountability, and delivering accurate reporting across our UK and European operations.
Role key responsibilities:
Data Management & Operational Setup
Refine data capture processes to deliver increasing granularity, transparency, and audit-ready KPI reporting.
Project manage multi-jurisdictional Extended Producer Responsibility (EPR) reporting alongside our external delivery partner Drive cross-functional coordination of sustainability data streams, embedding clear data accountability across Operations, Buying, IT, and Finance.
Regulatory Reporting & Governance
Oversee core environmental compliance across UK and European markets, translating incoming legislation into practical operational workflows.
Lead the collection and delivery of Scope 3 carbon data across MandM's supply chain and value chain.
Provide grounded advice to ensure sustainability claims are fully substantiated and protect the business against greenwashing risks.
Support sustainability risk assessments, due diligence, and process documentation within the broader Compliance function
Stakeholder & Group Collaboration
- Serve as the key point of contact for sustainability matters within MandM, building collaborative relationships across internal teams.
- Build a strong working relationship with our parent company, Heartland, attending regular meetings with the Group ESG Controller and owning MandM's input for consolidated group reporting.
- Line manage, mentor, and empower the Sustainability Data Analyst