About this role
Live casino
Sofia, Bulgaria
Description
- Position at ARRISE
About the role
The Surveillance Controller is responsible for ensuring the security, fairness, and integrity of ARRISE’s operations. Through real-time monitoring, data analysis, and close coordination with cross-functional teams, the Surveillance Controller plays a vital role in detecting irregularities, minimizing fraud, and upholding the integrity of our gaming platform.
What you will do
- Monitor Live Casino activity in real time to detect high-risk behavior or fraudulent play.
- Ensure the security, compliance, and fairness of gaming tables and technical equipment.
- Identify suspicious betting patterns and escalate issues per internal protocols.
- Gather and consolidate surveillance data for deeper risk analysis.
- Collaborate with Risk and Operations teams to assess potential threats and safeguard game integrity.
- Deliver clear and concise reports on observed trends, irregularities, or emerging threats.
- Maintain confidentiality and adhere to the highest standards of professional integrity.
- Communicate clearly with internal departments and external partners.
- Assist with daily operational duties and support initiatives led by the Team Lead or Manager.
- Document irregularities, suspicious behavior, and operational concerns with accuracy.
What you bring
- Monitor Live Casino activity in real time to detect high-risk behavior or fraudulent play.
- Ensure the security, compliance, and fairness of gaming tables and technical equipment.
- Identify suspicious betting patterns and escalate issues per internal protocols.
- Gather and consolidate surveillance data for deeper risk analysis.
- Collaborate with Risk and Operations teams to assess potential threats and safeguard game integrity.
- Deliver clear and concise reports on observed trends, irregularities, or emerging threats.
- Maintain confidentiality and adhere to the highest standards of professional integrity.
- Communicate clearly with internal departments and external partners.
- Assist with daily operational duties and support initiatives led by the Team Lead or Manager.
- Document irregularities, suspicious behavior, and operational concerns with accuracy.
What sets you apart
- Familiarity with surveillance tools or security systems.
- Knowledge of data management or visualization tools (e.g., SQL, Tableau).
- Prior internship or academic projects in surveillance, security, or risk-related fields.
What we offer
- Structured, hands-on company training built to the highest standard.
- Private medical cover: outpatient & hospital medical care, dental care, and dioptric glasses coverage.
- Public transportation covered for your daily commute.
- MultiSport card: access to gyms, pools, and sports centres - 100% covered.
- Food vouchers: 82 EUR a month for lunch, on us.
- Learning Hub: personalized learning, gamified growth, and endless career development at your fingertips.
- Convenient office location, a few steps from a subway line.
About us
ARRISE Live is a global provider of live casino operations, delivering high-quality, immersive gaming experiences to millions of players worldwide.
Through a growing network of state-of-the-art studios across multiple international locations, the business supports partners such as Pragmatic Play with end-to-end operational expertise.
From professional presenters and studio teams to production functions including hair, makeup, and day-to-day studio management, ARRISE Live produces engaging live casino content.
It delivers classic table games such as blackjack, baccarat, and roulette, alongside a range of high-quality, interactive game shows.