Surgical Coordinator

SURGICAL COORDINATOR | FULL-TIME | MONTGOMERY, AL

Job Category: ADMINISTRATION

Requisition Number: SURGE002824

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Posting Details

Posted: October 29, 2026

Full-Time

Locations

Showing 1 location

SOS Montgomery

454 Taylor Rd

Montgomery, AL 36117, USA

SOS Montgomery

454 Taylor Rd

Montgomery, AL 36117, USA

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Job Details

Description

ROLE AND RESPONSIBILITIES:

• Verifies insurance eligibility and coverage case for all scheduled surgery patients.
• Obtains authorization / precertification for all scheduled surgeries.
• Coordinates with insurances and providers to schedule peer-to-peer when surgeries are not pre-approved.
• Obtains authorization / precertification for all custom braces (commercial insurances.)
• Obtains authorization / precertification for all L1833 knee braces (Medicare only.)
• Informs surgery patients of and coordinates collection for their financial responsibility, including deductibles, coinsurances, copays, etc.
• Communicates professionally and compassionately with patients and HIPAA-approved individuals to address their questions and concerns.
• Submits appeals for denied surgeries (VIVA only.)
• Maintains up-to-date knowledge of insurance laws, regulations, and guidelines.
• Answers and responds to phone calls and email communications.
• Serves as the primary point of contact for the practice and liaison between surgical patients, facilities, and physicians.
• Collaborates, and effectively communicates with other departments, insurance carriers, case managers, attorneys, and other pertinent parties to obtain approvals, facilitate the patient care, and claims process.
• Retrieves and scans missing information into patient’s record prior to the patient's appointment, if needed.
• Reviews monthly unapplied money report to identify provider for corresponding visits and ensure totals balance.
• Performs all other duties as necessary and assigned by superiors.

QUALIFICATIONS

• Behaviors & Motivations (Required)
• Exceptional customer-service provided to all customers, visitors, callers, and co-workers
• Professionally and compassionately communicates with others
• Good written communication skills
• Keen attention to detail amid changing priorities in a fast-paced environment
• Exceptional organizational and time-management abilities
• Maintains a positive attitude toward co-workers, management, and all providers
• Demonstrates initiative, dependability, and independent problem-solving abilities

Qualifications

Skills

• Behaviors

• Required

• Team Player :

• Works well as a member of a group

• Detail Oriented :

• Capable of carrying out a given task with all details necessary to get the task done well

:

• Motivations

• Preferred

• Peer Recognition :

• Inspired to perform well by the praise of coworkers

• Self-Starter :

• Inspired to perform without outside help

• Growth Opportunities :

• Inspired to perform well by the chance to take on more responsibility

:

Education

• Required

• High School or better.

Experience

• Preferred

1 year:

• Previous experience in surgical pre-authorization and medical A/R management

• Licenses & Certifications

• Equal Opportunity Employer

• This employer is required to notify all applicants of their rights pursuant to federal employment laws.

• For further information, please review the Know Your Rights notice from the Department of Labor.

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