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Surface Specialist
United States, Multiple Locations, Multiple Locations
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Job description
Company and benefits
Job number
200058981
Date posted
Oct 02, 2026
Work site
0 days / week in-office – remote
Travel
50-75%
Profession
Sales
Discipline
Solution Area Specialists
Role type
Individual Contributor
Employment type
Full-Time
Overview
MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market.
The Microsoft Surface device portfolio presents amazing opportunities for businesses. Commercial sales of Surface are growing rapidly, and we are looking for highly experienced and motivated Surface Specialist to help customers realize the value of Surface in their business. If you are a proven talent with experience in hardware sales, help us take this product to new heights in a market with millions of passionate customers and billions of dollars in business. We are an unmatched team comprised of talent, passion, expertise, and commitment. We strengthen the Windows ecosystem by bringing Microsoft innovation to life through Surface. The Specialist Sales team combine the power of Microsoft’s first-party devices with deep customer engagement to accelerate Windows adoption, demonstrate what’s possible on the platform, win strategic customers and create momentum that benefits the broader Windows ecosystem.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Be the Surface sales leader and Technical Product expert for your assigned set of accounts as part of the Modern Workplace team:
- Drive new revenue growth across the entire Surface device and accessories portfolio
- Demonstrate excellence in pipeline management to achieve monthly forecasts
- Compete aggressively to win new business and drive Surface market penetration while growing customer mindshare, sharing best practices and use bases with the extended community throughout
- Deliver technical product briefings to customers (BDMs and TDMs) to drive success of new and updated Surface device portfolio Be the interface to the customer and orchestrate a v-team of resources to solve customer problems:
- Extend relationships beyond IT to business decision makers, helping customers envision & achieve digital transformation
- Solve customer business challenges by presenting the value of Surface devices, including use cases, financial analysis, ROI, etc.
- Own oportunities from start to close as a v-team leader; orchestrate internal and external resources; leverage partners to scale sales on hardware refresh, upsell and expand sales motions; engage Modern Workplace sellers to attach Microsoft 365
- Leverage and drive awar