About this role
Supv, Distribution Dispatch
Location: Baton Rouge, Louisiana, United States Company: Entergy
JOB SUMMARY/PURPOSE: Responsible for the oversight of Distribution Operations Center (DOC) operator performance to ensure restoration and information service levels are achieving safety and service excellence. Oversee switching operations to ensure safe compliance for all operational areas. Target ZERO Switching errors/incidents. Ensure the DOC constantly obtains and provides outage information to the CSC and other customer contact personnel - including executive reporting.
JOB DUTIES/RESPONSIBILITIES: Responsible for the direction and supervision of Distribution Operators in their Operations Center. Answers and coordinates inbound questions, from internal and external customers, regarding outage status. Promote and ensure safe work practices for all office employees and support our safety efforts via communication to our field employees. Ensure the utilization of Human Performance tools as appropriate. Oversees consistent plan for resource scheduling of DOC Operators to meet demand. Interface with Substation groups for effective operation of DOC and network support. Accountable for the proper preparation of switching orders that will isolate work areas without causing power outages, referring to drawings of power systems. Accountable for the review of proposed engineering jobs and planned switching procedures, in accordance with AOR requests. Ensure adherence to Entergy's Safety Policy by monitoring and enforcing safe work practices and establishing procedures to manage loss control risk. Effectively manage budget by monitoring, analyzing, and making sound financial decisions. Direct the work of others and provide ongoing performance feedback.
MINIMUM REQUIREMENTS: Minimum education required of the position Bachelor's degree in Engineering or related field, Technical degree, or equivalent work experience. Minimum experience required of the position 10 years of Operations experience, Distribution Line experience, Safety Processes and Procedures. Minimum knowledge, skills and abilities required of the position Knowledge of core DOC systems -- SCADA, ESCA, STARS Outage, AIS Outage, AM/FM, AORS. Knowledge of all Microsoft Office products, AM/FM applications and Outage Management process. Excellent computer skills and aptitude.
Any certificates, licenses, etc. required for the position None
Primary
Location
Louisiana-Baton Rouge
Job Function: Corporate FLSA Status: customString3 Relocation Option: No Relocation Offered Union description/code: customString5 Number of Openings: 1 Req ID: 125106 Travel Percentage: Up to 25%
An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the full statement.
WORKING CONDITIONS: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Job Segment: Power Systems, Engineer, Distribution, Manager, Transportation, Energy, Engineering, Management, Operations