About this role
Section: About the Role Kimeric Nigeria Limited is seeking a Support Services Analyst III to support enterprise, client/server, desktop systems, and networks while providing technical support and ensuring optimal system performance.
Section: Key Responsibilities
- Operate and support enterprise, client/server, and desktop computer systems and networks.
- Analyze, identify, and resolve technical problems and system deficiencies.
- Configure and install computer hardware and software.
- Manage IT equipment and supplies inventory.
- Upgrade and maintain hardware and software components.
- Maintain IT hardware asset and software tracking.
- Monitor and collect system performance data.
- Provide effective technical support and customer service.
Section: Requirements
- Extensive knowledge of PCs, network hardware, operating systems, software, and network communication protocols.
- Excellent communication and customer service skills.
- Strong technical, analytical, and problem-solving abilities.
- Professional certification is an added advantage.