Support Admin

Key Responsibilities

• SAP PIR/SL Entry Admin Support

• Validate setup information to ensure all required fields are complete, and data is accurate prior to entry and processing in SAP

• Communicate with Sourcing to clarify missing or conflicting information

• Manage PIR and Source List creation and maintenance through mass uploads and individual entries, ensuring accurate pricing and supplier information

• Support further SAP updates related to plant extensions, MRP controllers, and vendor and COO changes

• Escalate SAP data issues, including missing source lists, incorrect vendor assignments, incomplete PIRs, or mismatched item details

• Document and track accurate records of all SAP changes, approvals, open issues, ensuring appropriate follow-up and escalation to resolution

• Meet established timelines and service level expectations for requests

• Daily/Weekly Admin Support

• Attend weekly status meetings with cross functional teams to establish priorities and direction

• Review SAP-related requests (i.e. bulletins, reports, and other trackers)

• Run or review SAP reports to identify incomplete, incorrect, or missing item setup data

• Processing Request for Quotes (RFQ)

• Monitor and review the shared task tracker to identify and prioritize new RFQ requests

• Retrieve and review required information and supporting documentation from IBM Notes to support RFQ preparation

• Prepare and organize RFQ packages, ensuring accuracy, completeness, and a professional presentation

• Distribute RFQ requests to designated suppliers in a timely manner and in accordance with established processes

• Maintain and update supplier contact information to ensure accurate and effective communications

• Ensure all required internal stakeholders are included in RFQ communications per company guidelines

• Track RFQ activity and maintain accurate records of submissions, status updates, and related documentation within the shared task tracker

• Communicate professionally and effectively with suppliers and internal stakeholders, demonstrating strong attention to detail and customer service

• Ensure RFQ requests are processed within established timelines and service level expectations

• Follow up with suppliers on missing quotes

• Open up RFQ form and perform quick check of critical info (breakdown, carton info, etc.)

• Posting Specs to Leapfile and Notifying Suppliers

• Review daily bulletin e-mails and identify specifications for processing and accurately log and track information from the daily bulletins into shared document

• Collaborate with internal teams to resolve missing information or discrepancies

• Access IBM notes to retrieve required specs and all associated files and verify document completeness and accuracy prior to release

• Upload documents to the designated online file sharing portal while ensuring proper placement and confirm successful document transmission

• Notify suppliers when files have been uploaded and are ready for download and maintain records of upload dates and supplier notifications

• Monitor deadlines and prioritize spec download activities based on business requirements, ensure all specification uploads are completed accurately and within timelines

• Maintain document security and confidentiality through the distribution process

• Maintain SPVF and Golden Sample downloads into SharePoint site

Requirements

Required Qualifications:

• Minimum of 1 year of experience with SAP master data maintenance, including source lists, PIRs, and material master records
• Background in supply chain operations
• Proficiency in SAP, Microsoft Office (especially Excel), SharePoint, and other online file-sharing and collaboration platforms
• Strong attention to detail and commitment to data accuracy, with the ability to follow established processes and identify exceptions requiring escalation

Preferred Qualifications:

• Prior experience using IBM Notes
• Experience working with excel spreadsheets, item trackers, specification databases, and approval workflows
• Effective written and verbal communication skills, with the ability to document updates, clarify requirements, and collaborate across functional teams
• Strong organizational, time management, and prioritization skills, with the ability to manage multiple requests while maintaining accuracy and follow-through
• Demonstrated ability to coordinate cross-functional activities, track follow-up actions, and ensure timely completion of assigned tasks

Benefits

• Free lunch meal, fruits, snacks, and drinks (if you are in an onsite shift)
• Onsite gym with a free professional instructor
• Weekly fitness activity and an annual fitness challenge where you can win up to 70,000 PHP
• Weekly engagement activities with prizes that are up to 3,000 PHP
• Free upskilling academy to improve your performance and skillset
• State-of-the-art facilities from toilets to your workstation
• Amenities such as sleeping quarters, game area, chat room, shower room