Supply Chain Specialist

Job title: Supply Chain Specialist

About the Role As Supply Chain Specialist, you will own the end-to-end order-to-cash process for INVISTA's Nylon Intermediates and Specialties business across the EU, acting as the customer advocate to ensure on-time, in-full delivery and value-creating execution. This 12-month fixed-term contract emphasizes continuous improvement and PBM principles as you help shape how we serve customers in the region.

What You'll Do

• Own the end-to-end order-to-cash process for Nylon Intermediates and Specialties across the EU, driving efficient, compliant and value-creating execution.
• Act as the primary contact and customer advocate for assigned accounts, delivering responsive service and building long-term, multi-level relationships.
• Manage day-to-day shipment execution across road, ISO and ocean, coordinating with 3PLs to ensure OTIF delivery and to resolve order and delivery issues.
• Ensure accurate, timely documentation (delivery notes, Certificates of Analysis, PODs and shipping documents) and full transport compliance for dangerous goods.
• Maintain inventory accuracy and reconciliation and manage exceptions impacting delivery or billing.
• Safeguard margin and value through monthly accruals, bi-annual pricing reviews and accurate monthly and quarterly forecasting.
• Partner cross-functionally with Supply Chain, Logistics, Commercial and Customer Service to drive continuous improvement and measurable KPI gains.
• Develop Salesforce Power User expertise and apply Principle Based Management (PBM) principles to guide decision-making and create value.

What We're Looking For

• Experience in order-to-cash, customer service or supply chain within a manufacturing, chemicals or industrial environment.
• Strong understanding of logistics and shipment execution (road, ISO, ocean), 3PL coordination and OTIF delivery.
• Proficiency with Salesforce (Power User capability desirable) and SAP ERP order management systems.
• Commercial acumen, including forecasting, pricing reviews and competitive/market insight.
• Excellent stakeholder management and cross-functional collaboration skills, with the ability to act as a customer advocate.
• Strong analytical and problem-solving skills, with a focus on root cause analysis and continuous improvement.
• Alignment with Principle Based Management (PBM) and a mindset oriented to value creation, learning and transformation.
• Excellent written and verbal communication skills; fluency in English required, additional European languages an advantage.

Nice to Have

• Additional European language skills are an advantage.

Compensation & Benefits

• Note: Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.