Supply Chain Planner

Supply Chain Planner

C.H. Robinson is looking for a Supply Chain Planner to join our team in Monterrey. In this role, you will work closely with a strategic customer, serving as a key link between the customer, warehouse operations, and our service delivery teams. You will be responsible for planning and managing customer orders, monitoring material flows, resolving operational issues, and ensuring the successful execution of supply chain activities.

This position requires strong logistics knowledge, excellent communication skills, and the ability to work in a fast-paced environment with frequent customer interaction. You will use SAP and Excel extensively to analyze data, create orders, track performance, and support operational decision-making.

The ideal candidate has strong logistics experience, excellent Excel skills, and a customer-focused mindset. They thrive in a fast-paced environment, enjoy solving problems, and proactively identify and address issues before they impact operations or service levels.

DUTIES AND RESPONSIBILITIES

• Create, manage, and monitor customer orders within SAP.
• Download, analyze, and maintain operational reports and planning data.
• Plan and coordinate order execution with customers, warehouse teams, and internal stakeholders.
• Review order status and inventory information to ensure timely fulfillment.
• Communicate proactively with customers regarding planning activities, order updates, and issue resolution.
• Participate in regular customer meetings and maintain strong customer relationships.
• Monitor operational processes and identify discrepancies between systems, including SAP and transportation management tools.
• Investigate service issues and coordinate corrective actions with internal and external stakeholders.
• Work closely with service delivery, operations, and customer teams to ensure alignment across the supply chain.
• Analyze data and performance trends to identify opportunities for process improvements.
• Support inventory visibility and planning activities to ensure customer requirements are met.
• Identify potential risks, delays, or supply disruptions and proactively recommend solutions.
• Maintain accurate planning data and documentation.

QUALIFICATIONS

Required:

• Bachelor's degree from an accredited college or university.
• Minimum 2 years of professional experience in logistics, transportation, supply chain planning, inventory management, warehousing, or related fields.
• Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, data analysis, and reporting.
• Strong verbal and written English communication skills.

Preferred:

• Experience working with SAP.

• Experience in supply planning, order management, transportation planning, or materials planning.

• Ability to manage multiple priorities in a fast-paced environment.

• Proactive mindset and strong ownership of operational processes.

• Strong organizational and communication skills.

• Ability to identify issues, perform root cause analysis, and drive corrective actions.

• Customer-focused approach with the ability to build effective working relationships.

• Values a diverse and inclusive work environment.

• CH Robinson is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, or disability.

Benefits

• We offer a competitive benefits plan above the Mexican Labor Law. This includes life and medical insurance, a Wealth Accumulation Plan (Plan de Pensiones), an Employee Stock Purchase Plan, and among others, the opportunity to prosper in a Fortune 500 company.

• About Us

• Why Do You Belong at C.H. Robinson?

• C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.

• As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com.

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