Supply Chain Ops Specialist

We are immediately hiring a Supply Chain Ops Specialist in Buffalo, NY for our Supply Chain Solutions division. The position offers salary up to $66,300 per year based on experience, with a schedule Monday-Friday 6:00 a.m. – 3:00 p.m. and every other Saturday (typically 4-5 hours OT). This role provides specialized operational functions for assigned work groups in a SCS logistics operation, with a unique skillset to deliver customized service for SCS customers and/or site locations. Responsibilities may include advanced troubleshooting on systematic processes, resolution decision making to avoid logistical errors, specialized reporting or processes for management, and potential direct supervision along with new hire training and process support. May interact with carriers and/or customers depending on account complexity. All work is subject to review by location corporate process owners such as Finance, Human Resources, Safety, and Ops. Errors could impact customer satisfaction, inventory, profit, safety, or security.

Essential Functions

• Communicate daily/shift goals of the facility and work groups; report plans to achieve operational goals.
• Assist with and train hourly, SNE or other specialists.
• Lead and initiate employees through in-depth training and ongoing review of policy and process understanding.
• Make decisions for location activities including demand planning, supplier calls, customer interactions, and specialized process troubleshooting.
• Support and aid in the development of system and process training for employees; perform operational administrative functions to support location activities and/or customers.
• Identify and solve operational issues with accounts by implementing continuous improvement and LEAN initiatives to strengthen team performance.

Additional Responsibilities

• May be used as a floater to complete all Supply Chain Ops Associate roles across multiple shifts.
• Performs other duties as assigned.

Skills and Abilities

• Ability to communicate effectively in verbal and written forms with employees, peers, and management.
• Strong organizational, follow-up, and computer skills.
• Ability to work self-directed with minimal supervision.
• Ability to manage individual performance and employee relations.
• Ability to use sound judgement when information is incomplete or ambiguous.
• WMS intermediate preferred.
• MHE intermediate required.
• OSHA intermediate required.
• DOT and Hazmat (based on account) intermediate preferred.

Qualifications

• High school diploma or GED.

• One year or more in logistics, warehouse, or industry-related field required.

• One year or more supervisory experience preferred.

• WMS intermediate preferred.

• MHE intermediate required.

• OSHA intermediate required.

• DOT and Hazmat (based on account) intermediate preferred.

• Travel

• None

• We want you to join our family in logistics. This is a role within a culture built on respect, collaboration, and pride in doing great work rooted in innovation and safety.

• Compensation Information

• The compensation offered to a candidate may be influenced by factors such as experience, education, location, and market data. This position may be eligible for an annual bonus, commission, and/or long-term incentive plan.

• Benefits Information

• For all full-time positions: comprehensive health and welfare benefits including medical, prescription, dental, vision, life insurance, disability options, paid time off, and a 401(k) retirement plan.

• Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or disability status. Some positions require additional screening such as employment verification, motor vehicle records check, or customer-specific background requirements.