Supply Chain Coordinator

Job title: Supply Chain Coordinator

About the Role The Supply Chain Coordinator in CFAO Mobility division based in South Africa supports order processing, stock control, and customer/export communications to drive department effectiveness and proactive issue resolution. You will ensure accurate sales/purchase orders in SAP, maintain pricing accuracy, monitor inventory, and coordinate shipments while building strong customer relationships.

What You'll Do

• Raise accurate Sales Orders and Purchase Orders in SAP and maintain FIFO for Goods Receipts (Order Balance).
• Ensure orders are processed to export countries within required timing and pricing is up to date for invoicing within lead-time.
• Monitor daily inventory levels and contribute to reducing aged/obsolete stock (PIPELINE Management).
• Dispatch stock within agreed terms; address invoice queries within the month; provide variance calculations to management.
• Minimise risk exposure from air and hand carry shipments; maintain customer information, contacts database, and order files.
• Communicate with customers to understand needs and build strong partnerships; assist with action plans if customer satisfaction is below target.
• Handle customer complaints related to your area of responsibility.
• Coordinate shipping schedules and share information for order balance (weekly).
• Comply with SOPs; ensure SAP processing is up to date for Orders and Pricing.
• Identify operational issues and track them with management to resolve quickly; submit Kaizen ideas for efficiencies.
• Gather information and report urgent shipments and priority support needs from TTC-Exp; report irregular operations immediately to management.
• Process and check Customer Orders for accuracy, fluctuations, and submission timing per TTC-Exp deadlines.
• Ensure alignment with Employment Equity Plan for all appointments.

What We're Looking For

• Matric; 3-5 years related experience; relevant tertiary degree advantageous.
• Computer literacy: Intermediate MS Office; SAP experience.
• Analytical Thinking, Detail Orientation, Decision Making, Planning and Organising, Results Orientation, Business Acumen, Communication Skills, Customer Centric Focus, Teamwork, Problem Solving. You are trained on data up to October 2023.