About this role
Job title: Supply Chain Coordinator
About the Role We are seeking an experienced Supply Chain Coordinator to join the Global Auto Parts Team, based in Durban. The role contributes to department effectiveness through accurate order processing, stock control, and proactive problem-solving while maintaining strong customer and export-country relationships.
What You'll Do
- Achieve financial objectives and ensure accurate Sales Orders and Purchase Orders in SAP, maintaining FIFO for Goods Receipts and order balance
- Process orders to export countries within required timing and ensure pricing data supports timely invoicing
- Monitor inventory levels daily and drive initiatives to reduce aged/obsolete stock (pipeline management)
- Dispatch stock within agreed terms and resolve invoice queries within the month, providing variance insights to management
- Manage customer information, maintain order files, and communicate to understand and fulfill customer needs; handle customer complaints related to your area
- Co-ordinate weekly shipping schedules and share information for order balance and pricing; comply with Standard Operating Procedures and keep SAP up to date
- Identify operational issues and track with management to resolve quickly; submit Kaizen ideas to improve efficiency and profitability
- Gather information and escalate urgent shipments to TTC-Exp as needed; report irregular operations immediately to management
- Ensure accurate customer orders, run-down sheets, and submission timing in line with TTC-Exp deadlines; obtain management authorization for forms
- Track quotes and provide necessary details to TTC-Exp/TTC-Mid; maintain detailed history for discussions
- Pursue ongoing professional growth, participate in training, and work toward performance objectives; communicate concerns to management; maintain positive relationships with staff and customers
What We're Looking For
- Matric
- 3-5 years of related experience
- Relevant tertiary degree (Advantageous)
- Computer literacy: Intermediate MS Office and SAP experience