About this role
About the Role ICON plc is seeking a Supplier Performance Monitor to oversee data collection, processing, and analysis from external third-party suppliers for sponsored clinical trials. The role emphasizes monitoring supplier data quality and compliance, tracking corrective actions related to monitoring issues and audit findings, and building strong relationships with suppliers and stakeholders to support clinical development. What You'll Do
- Monitor the collection, processing, and analysis of data from external third-party suppliers for sponsored clinical trials.
- Monitor and evaluate supplier compliance and data quality.
- Track corrective actions in relation to monitoring issues and audit findings, escalating as appropriate.
- Develop professional relationships with external third-party suppliers and with stakeholders. What We're Looking For
- Basic Qualifications: Doctorate/Masters/BA/BS/RN/AD/GED.
- If Master’s degree, 3 years of directly related experience; if Bachelor’s degree, 5 years; if Associate’s degree, 10 years; if GED, 12 years of directly related experience.
- GCP Laboratory auditing experience; In-vitro diagnostics preferred.
- Preferred Qualifications: 7 years’ work experience in life sciences or medically related field, including 4 years of biopharmaceutical clinical research experience (clinical research experience obtained working on clinical trials at a biotech, pharmaceutical, CRO or technical services supplier).
- Technologist or work experience in imaging or laboratory technology and their application to clinical trials.
- Management experience of direct reports.
- Knowledge: Technical knowledge of the assigned area of focus (imaging, adjudication, specialty laboratory testing), including techniques and technologies; Knowledge of Good Clinical Practice (GCP); QA processes (Corrective and Preventive Action, Deviation Reporting, Auditing).
- Key Competencies: Exceptional oral and written communication skills; Ability to understand the needs of diverse stakeholder groups; Exceptional problem solving and analytical skills; Ability to define and track metrics; Attention to detail and understanding of the potential impact of clinical data discrepancies; Technical mastery of key databases and systems. Nice to Have
- 7 years’ work experience in life sciences or medically related field, including 4 years of biopharmaceutical clinical research experience (clinical research experience obtained working on clinical trials at a biotech, pharmaceutical, CRO or technical services supplier).
- Technologist or work experience in imaging or laboratory technology and their application to clinical trials.
- Management experience of direct reports. Compensation & Benefits
- Competitive salary and range of additional benefits.
- Various annual leave entitlements.
- Health insurance offerings to suit families’ needs.
- Competitive retirement planning offerings.
- Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of professionals.
- Life assurance.
- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.