About this role
Job title: Supplier Master Data Analyst
About the Role The Supplier Master Data Analyst is the primary contact for employees, suppliers, and business stakeholders, delivering high-quality support across Supplier Information Management (SIM) and Procure-to-Pay (P2P) processes. The role ensures accuracy, integrity, and governance of supplier master data to support procurement, invoice processing, payment execution, compliance requirements, and supplier lifecycle management. Based onsite in Monterrey, Mexico.
What You'll Do
- Serve as the regional point of contact for business units, suppliers, procurement teams, accounts payable, and other stakeholders regarding supplier master data requests and inquiries.
- Process supplier onboarding, changes, banking updates, tax information updates, and supplier deactivation requests while ensuring compliance with company policies and data governance standards.
- Review and validate supplier documentation to ensure completeness, accuracy, regulatory compliance, and adherence to internal controls.
- Maintain supplier master records across ERP, procurement, and workflow systems while ensuring data integrity and consistency.
- Perform data quality reviews, duplicate analysis, supplier record audits, and data cleansing activities to improve overall master data accuracy.
- Conduct root cause analysis of supplier data issues and implement corrective and preventive actions to improve process effectiveness.
- Support supplier onboarding and enablement activities, ensuring a positive supplier experience throughout the supplier lifecycle.
- Provide functional support and training to end users on supplier master data processes, policies, controls, and standard operating procedures (SOPs).
- Communicate professionally with suppliers and internal stakeholders through written and verbal channels to resolve inquiries and requests.
- Identify opportunities to automate, streamline, and standardize supplier data management processes while strengthening governance and compliance controls.
- Collaborate with Procurement, Accounts Payable, Compliance, Tax, Treasury, and Master Data Governance teams on cross-functional initiatives.
- Support reporting, metrics, and KPI monitoring related to supplier onboarding, data quality, service levels, and operational performance.
- Participate in User Acceptance Testing (UAT), system implementations, upgrades, and process enhancement initiatives.
- Support internal and external audit requests by providing accurate documentation and demonstrating compliance with established controls.
- Perform additional duties and special projects as assigned, including support for transformation, automation, and continuous improvement initiatives.
What We're Looking For
- Strong customer service orientation with a focus on stakeholder satisfaction, supplier experience, and business partnership.
- Understanding of supplier master data governance, internal controls, compliance requirements, and risk management practices.
- Ability to interpret and consistently apply policies, procedures, and regulatory requirements to ensure compliance and sound decision-making.
- Advanced analytical and problem-solving skills with the ability to identify trends, root causes, and process improvement opportunities.
- Demonstrated ability to manage multiple priorities in a fast-paced, high-volume environment.
- Exceptional attention to detail and commitment to maintaining high levels of data accuracy and integrity.
- Strong written and verbal communication skills in English, with the ability to communicate effectively across all organizational levels.
- Ability to work independently while collaborating effectively across global teams and functions.
- Experience managing escalated or complex supplier data issues and serving as a subject matter expert.
- Continuous improvement mindset with experience supporting process optimization, automation, and operational excellence initiatives.
- Proficiency in Microsoft Excel and data analysis tools for reporting, reconciliation, and data quality management.
Experience and Skills
- 3+ years of experience in Supplier Master Data, Supplier Information Management (SIM), Vendor Master, Master Data Management, or related shared services functions.
- Experience supporting supplier onboarding, supplier lifecycle management, and supplier data governance processes.
- Strong understanding of Procure-to-Pay (P2P) processes.