Supervisor

Timberland: Supervisor - Outlets at Castle Rock

Location: Castle Rock, Colorado

Job type: Full time

Posted: Yesterday

Requisition id: R-20261001-0023

Timberland is a brand recognized for boot culture, craftsmanship, outdoor commitment, and community. We are looking for a Supervisor to support the store’s leadership team, deliver an in-class customer experience, coach associates, and ensure operational excellence across customer engagement, merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and contribute to the store’s success. This role is ideal for someone who thrives in a fast-paced retail environment, enjoys mentoring others, and is passionate about delivering exceptional service.

What you will do:

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators, while also achieving individual goals.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

Required qualifications:

• 1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
• High school diploma or equivalent; an associate degree is preferred.
• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skilled in coaching, motivating, and building high-performing, diverse teams.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Solution-oriented and flexible in a fast-paced, dynamic retail environment.
• Capable of working independently, managing shifting priorities, and meeting business expectations.
• Comfortable using word processing, spreadsheets, and retail software tools.
• Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Compensation and benefits:

• Hiring range: $19.66 - $27.60 per hour
• Incentive potential: Eligible for additional compensation awards including an annual incentive plan, sales incentive, or commission potential. Details provided during the recruiting and interview process.
• Benefits are available; details provided during the hiring process.

Diversity and equal opportunity: VF Corporation is an equal employment opportunity employer. All qualified applicants will be considered without regard to race, color, sex, gender identity, age, national origin, religion, disability, or any other protected status. Reasonable accommodations are available during the application process.

About Timberland: Timberland has been making authentic boots, shoes, apparel and accessories since 1973. We offer opportunities to get outside, including paid time off and various perks. For more information about Timberland, visit timberland.com/careers.