Supervisor - Freeport Maine Outlets

Job title: Supervisor - Freeport Maine Outlets

About the Role The North Face is seeking a Part-Time Supervisor at the Freeport Maine Outlets to support the store’s leadership team, elevate the in-store customer experience, and ensure operational excellence across selling, service, and store standards. This role partners with the Store Manager and Assistant Store Manager to drive profitability and maintain an inclusive, high-performing team culture.

What You'll Do

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators, while also achieving individual goals.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

What We're Looking For

• 1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
• A High School Diploma or equivalent is preferred; but we value hands-on experience and demonstrated achievements most.
• Foundational skills:
• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skilled in coaching, motivating, and building high-performing, diverse teams.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Solution-oriented and flexible in a fast-paced, dynamic retail environment.
• Capable of working independently, managing shifting priorities, and meeting business expectations.
• Comfortable using word processing, spreadsheets, and retail software tools.
• Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Compensation & Benefits

• Hiring Range: $19.60 - $28.51 USD per hour.
• This position is part-time or limited time (i.e., internship) and is not eligible for all benefits plans offered at VF Corporation. There are some benefits the company offers that this position can participate in. Review a general overview of VF benefits at MyVFbenefits.com.
• Incentive Potential: This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details will be provided during the recruiting process.
• We comply with all applicable laws in compensation decisions and support equal employment opportunity for all applicants and employees.