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Supervisor, EHS Family Services

Bon Secours
29 N Fulton Ave, Baltimore, MD 21223, United States of America
On-site

About this role

About the Role The Supervisor, EHS Family Services provides integrated leadership across Early Head Start family support and early childhood development services. This role ensures high-quality, compliant, and coordinated services that promote child development, family well-being, and school readiness for infants and toddlers birth to age three. What You'll Do

  • Provide supervision, coaching, and performance management for Family Advocates and/or Child Development staff.
  • Ensure family services and early education services comply with Head Start/Early Head Start Program Performance Standards and applicable federal, state, and local regulations.
  • Oversee implementation of family partnership processes, goal-setting, and referrals to community resources (health, mental health, housing, employment, and social services).
  • Monitor classroom and home-based environments for quality, safety, and developmentally appropriate practices.
  • Conduct observations, file reviews, and internal audits to ensure accurate documentation, data integrity, and regulatory compliance.
  • Support implementation of infant/toddler curriculum, child assessments, and developmental screenings within required timelines.
  • Analyze child and family outcome data to inform continuous quality improvement and school readiness goals.
  • Promote parent engagement, leadership, and participation in program governance and activities.
  • Collaborate with multidisciplinary teams, including education, health, and mental health partners.
  • Develop and maintain community partnerships and referral networks. What We're Looking For
  • Licensing/Certification: Family Services Credential (required) or Child Development Associate (CDA) (required).
  • Education: Bachelor’s degree in Social Work, Human Services, Family Studies, Early Childhood Education, Child Development, Psychology, or related field (required). Infant/Toddler coursework (preferred).
  • Work Experience: Minimum of 3–5 years in family services, early childhood education, case management, or social services; experience with infants and toddlers; supervisory or coaching experience (preferred); Head Start or Early Head Start experience strongly preferred.
  • Training: Go Engage Electronic Health Record / Database (preferred); Teaching Strategies GOLD or comparable child assessment system (preferred).
  • Language: None required.
  • Skills: Head Start Standards, Infant/Toddler Development, Case Management, Child Assessment, Data Analysis, Compliance Monitoring, Internal Auditing, Confidentiality, Sound Judgment, Supervisory Leadership, Effective Communication, Cultural Responsiveness, Critical Problem-Solving, Community Engagement, Organization & Adaptability. Nice to Have
  • Infant/Toddler coursework (preferred)
  • Go Engage Electronic Health Record / Database (preferred)
  • Teaching Strategies GOLD or comparable child assessment system (preferred) Compensation & Benefits
  • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible).
  • Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders.
  • Tuition assistance, professional development and continuing education support.

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