Subject Matter Expert (Support&Ops)
About this role
Job title: Subject Matter Expert (Support&Ops)
About the Role Subject Matter Expert (Support&Ops) to lead and implement enterprise observability using Grafana and related frameworks. Responsible for designing, deploying, and optimizing monitoring solutions and ensuring reliable observability across large-scale environments.
What You'll Do
- Administer Grafana including dashboard development, alert configuration, RBAC, user management, and data source integration.
- Install, configure, troubleshoot, upgrade Grafana plugins; optimize performance for enterprise-scale monitoring.
- Design and maintain observability solutions using Grafana Alloy, OpenTelemetry.
- Configure Grafana Alloy pipelines, telemetry collection/log forwarding, relabeling, filtering, and performance tuning.
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