Student Support & Engagement Coordinator

About the Role The University of North Georgia seeks a Student Support & Engagement Coordinator on the Blue Ridge Campus to connect students, faculty, and staff with services and resources provided by the Division of Student Engagement and Success (SES). The role promotes student success through programming, leadership development, student organization advising, and non-clinical case management, reporting to the Senior Dean of Students with potential travel to other campuses.

What You'll Do

• Foster engagement and belonging on the Blue Ridge campus by developing and implementing large- and small-scale programs for students in partnership with university departments, rooted in UNG's 4 Pillars for Student Success (Academic Achievement, Sense of Purpose, Well-Being, and Belonging & Engagement).
• Collaborate on signature events and initiatives like Orientation, Weeks of Welcome, Nighthawk Kickoff, and LiveWellUNG.
• Serve as a resource and central point of contact for the Office of the Dean of Students, Center for Student Engagement and Leadership, and other SES departments on the Blue Ridge Campus.
• Advise the Student Government Association on the Blue Ridge Campus and manage purchases on behalf of SGA using the P-card.
• Respond to referrals to the Office of the Dean of Students for Blue Ridge students. Manage a student caseload of mild to elevated concerns, providing individualized care, tailored intervention, and timely follow-up, and referring parties as needed.
• Make referrals to and coordinate services with other departments, using diplomacy in working with students, faculty, and parents.
• Maintain student case files in Maxient in accordance with university policies and regulations. Provide crisis intervention and resource referrals as needed. Collaborate with the Behavioral Intervention Team as needed.
• Attend SES meetings and serve on committees representing the Blue Ridge campus. Analyze data to assess program impact and identify improvement opportunities. Other duties as assigned.

What We're Looking For

• Required: Bachelor’s degree; minimum of one year of experience in Event Programming, Student Engagement, Student Success, Student Life, or related fields.
• Preferred: Master’s degree; education in social work, higher education, counseling, or related field.
• Additional: Familiarity with student support services and case management; Maxient experience preferred; ability to travel and drive; mandatory background and credit checks.

Nice to Have

• Master’s degree preferred; education in social work, higher education, counseling, or related field.

Compensation & Benefits

• Salary: Starting at $21.20 per hour (USD).
• On-site position with potential background and credit checks as part of the employment process.
• Visa/immigration notes: The university discusses visa policy considerations but does not guarantee visa-related costs.