About this role
STUDENT - Receptionist
Location
THE HOXTON BRUSSELS, Brussels, Belgium
ExternalReference REF122993I
Region Luxury & Lifestyle
The Hoxton, Brussels is our first hotel in Belgium, occupying a brutalist-style tower building and the former European headquarters of IBM. It features 198 rooms of various sizes, a lofty double-height lobby, a bar, a coffee bar, a Peruvian-inspired restaurant - Cantina Valentina, a rooftop bar – TOPE - that offers stunning views across the city, and The Apartment & The Loft, our unique meetings & events concept.
Job Description
What you'll do...
- You're the first face our guests see, and you have your own way of treating them as individuals, making them feel welcome and their stay special - the Hox way
- Deal with the coming and going of guests, making sure all bills are correct and contain no surprises
- Work with all our teams to make sure we're always busy, and help our Front Office Manager with any overbooking levels
- Answer phones, sort out requests, give recommendations to the best show to see and the latest pop-up restaurant to try in the area - you're the one-stop-shop for our guests to turn to
- You’re our gatekeeper for the hotel. You know who’s who and what’s what.
- And yes, there’s a little admin... Some expenses, some lists and a stationary order or two. But let’s face it, we know you love that!
Qualifications
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Mandatory Student Status
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Individuals. You’re looking for a place where you can be you; no clones in suits here
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Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night
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You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
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You’re not precious. We leave our egos at the door and help get things done
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You’re up for doing things differently and trying (almost) everything once
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If we got stuck in a lift together we’d have a good time and share a few laughs
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You want to be part of a team that works hard, supports each other and has fun along the way
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Additional Information
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What’s in it for you…
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Student jobs based on your availability!
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After 3 months of employment, meal vouchers worth 6€ for every 7 hours and 36 minutes worked
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Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
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When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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LET YOUR PASSION SHINE
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We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.
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LEARN ABOUT US
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Let your passion shine
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We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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JOIN US
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