About this role
Student Position - English-Speaking Customer Logistics Specialist
Debrecen | On-site | Student Job
Looking for an opportunity to gain international work experience while studying?
As a Customer Logistics Specialist, you'll play an essential role in helping customers throughout their delivery journey. This is more than a traditional customer service role – you'll gain exposure to the fast-paced world of logistics and supply chain operations while working closely with transport, warehouse, and delivery teams.
Location: Debrecen, Vezér str. 39. (Tudáspark)
Work Mode: Onsite, from our office
Working Hours: 8:00 – 20:00
Employment type: Student, 20 hours / week
What will you do?
- Provide customer support for shipment and delivery enquiries via email and chat
- Track parcels and investigate delivery-related issues
- Handle customer cases and requests in a timely and professional manner
- Process delivery amendments and maintain accurate customer records
- Work closely with logistics and operational teams to find solutions
Requirements
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To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
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What are we looking for?
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C1 level English, with strong written communication skills
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A customer-focused and helpful attitude
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Excellent communication and problem-solving skills
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A proactive, organized and detail-oriented approach
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Confidence using computers and learning new systems
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Ability to work independently as well as part of a team
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Motivation to gain professional experience in an international environment
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High school diploma or equivalent.
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Previous BPO, customer support, helpdesk or a similar role is an advantage, but it is not required.