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Student Peer Assistant

Villanova University
Kintsuba Hall, Villanova, PA
On-siteUSD 10 / hour

About this role

Job title: Student Peer Assistant

About the Role

Student Peer Assistant supports the Office of Financial Assistance with basic customer service and clerical tasks. This on-campus role provides phone support, front-desk assistance, and answers to general financial aid questions for students and families.

What You'll Do

  • Provide phone coverage and return calls to students and parents
  • Retrieve voicemail messages and relay information as needed
  • Greet visitors to the office and assist with general financial aid inquiries
  • Help maintain orderly office operations and confidentiality

What We're Looking For

  • Federal Work-Study eligibility is required; only eligible Work-Study students may apply
  • Professional attire and reliable punctuality for shift schedule
  • Ability to arrive on time and arrange for a replacement from peers if unable to work a shift
  • Availability to work between 8:30 a.m. and 4:30 p.m. with a total of about 10 hours per week
  • Discreet confidentiality is a must

Nice to Have

  • Ability to work during fall, winter and spring breaks preferred but not required
  • Availability for Admitted Prospective Student Candidate Day

Compensation & Benefits

  • Wage Rate: $10.00 per hour

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