Student Employee FWS - VA Admin/Support Services

Job title: Student Employee FWS - VA Admin/Support Services

Posting Number: PA700619P

Classification Title: Student Wages

Classification Code: 0701

Working Title: Student Employee FWS - VA Admin/Support Services

Position Type: Student

Contract Length (Full-Time Faculty Only): Not Applicable

Hiring Range: $13.30

Full-Time/Part-Time: Part-Time

Position Status: Temp

Department: Advising

Posting Date:

Minimum Qualifications/Requirements:

• Demonstrated written and verbal communication skills.
• Strong organizational, time management, and interpersonal skills.
• Good telephone and customer service etiquette.
• Proficient with Microsoft Office applications, including Word, Excel, and Outlook.
• Ability to
• operate standard office equipment or learn required office technology.
• maintain confidentiality and appropriately handle sensitive information.
• work independently, follow directions, and manage multiple tasks in a fast-paced environment.

Preferred Qualifications:

• Previous customer service, office support, or related experience.
• Familiarity with veteran and military populations, programs, or services is preferred but not required.

Summary of Duties: Student employment provides students with the opportunity to gain valuable work experience while supporting campus programs and services.

In this position, students will:

• Provide customer service and support to current and prospective student veterans, military-connected students, and community members by assisting with outreach, admissions follow-up, and student engagement initiatives.
• Coordinate and support veteran-focused programs, events, and workshops by assisting with planning, setup, inventory management, and maintaining the student veteran calendar and lounge.
• Conduct outbound communications to applicants and current students regarding admissions, appointments, campus events, and next steps.
• Collaborate with campus partners, including the Veteran Mentor, VA Certifying Official, Student Life, and Admissions, to promote student success, while developing relationships with local businesses and community organizations to strengthen outreach and engagement efforts.

Location: Newark

Work Hours: Varies based upon the departmental needs and student’s availability.

Closing Date: Open Until Filled

Special Instructions to Applicants: Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * Are you actively enrolled at COTC?
• Yes
• No

Please provide the number of credit hours you are currently enrolled.

(Open Ended Question)

• * Please list the technology/major you are currently studying.

(Open Ended Question)

• * Maximum number of hours you would like to work per week

(Open Ended Question)

• * Minimum number of hours you would like to work per week

(Open Ended Question)

• * Are you available between terms? (Open Ended Question)

I have been awarded Federal Work Study (FWS)

• Yes
• No
• Don't Know

Please describe any special skills and relevant experience you have acquired from previous positions that would support your success in the role you are applying for (Open Ended Question)

Optional & Required Documents

Required Documents

Optional Documents

• Resume/Curriculum Vitae
• Cover Letter