About this role
Job title: Student Assistant for UIW Athletics Ticket Office
About the Role The Student Assistant for UIW Athletics Ticket Office assists the Coordinator of Ticketing with scanning game-day tickets, distributing will-call tickets, and handling game-day sales for Football, Volleyball, Men’s and Women’s Basketball, Baseball, and Softball. This position reports to the Coordinator of Ticket Sales.
What You'll Do
- Scan tickets for all ticketed Athletic events on campus.
- Assist with will-call ticket distribution by having guests on the pass-list sign for tickets.
- Perform game-day ticket sales using the UIW online ticketing system & credit card machine.
- Greet, support, and provide the best customer service for all who attend UIW Athletic events.
- Assist with essential day-to-day ticket office operations by answering phone calls, responding to emails, etc.
- Perform other duties as assigned.
What We're Looking For
- Current UIW student.
- Proficient in Microsoft Office, Excel, Word, PowerPoint, and other computer skills.
- Ability to work effectively with individuals from diverse communities and cultures.
- Adherence to all applicable rules and regulations of the University, the Conference, and the NCAA.
Nice to Have
- Previous sales or customer service experience.
Compensation & Benefits
- Salary: $11.00/hr
- Part-time position with flexible hours around class schedule. Office hours Monday-Friday 10am–5pm; Game days vary (usually weekends), typically 4:30pm–8:00pm on weekdays and 11am–6pm on weekends.