Student Accounts Advisor

About the Role Wayland Baptist University's Sierra Vista Arizona Campus seeks a Student Accounts Advisor to handle the business office functions and support the Student Accounts Manager and campus leadership. The role processes student account receivables, tuition assistance, veterans’ assistance, and financial aid, takes payments, monitors aging accounts, and assists with graduation planning.

What You'll Do

• Provide accurate and timely assistance to students regarding accounts.
• Provide accurate and timely information to the Campus Student Accounts Manager, Sierra Vista Site Coordinator, Executive Director/Campus Dean, and Main Campus when required.
• Assist with accounts payable; receive payments and properly record information into the WBU databases.
• Provide biweekly and monthly reports to appropriate personnel.
• Assist in annual audit of student accounts.
• Support students in understanding and applying for funding (TA, VA, FA).
• Assist Student Accounts Manager in processing Tuition Assistance, FAFSA files, scholarships, VA certifications, and employer reimbursements.
• Take incoming phone calls tactfully and courteously.
• Assist the Site Coordinator and the office staff to meet the needs of the site.
• Travel may be required as determined by the Dean or Site Coordinator.
• The above statements are not a complete list of all responsibilities and duties performed by employees in this job. Employee may perform other related duties as assigned by the Assistant Executive Director/Campus Dean.

What We're Looking For

• Education, Certification and License: Bachelor’s Degree in a related field is preferred.
• Experience and Knowledge: Knowledge of how to apply Christian principles in the workplace is required. One (1) year of office-related experience is preferred.
• Skills and Abilities: Excellent verbal and written communication skills; an in-depth understanding of, and commitment to, the “team” and “servant leadership” concepts are essential; excellent computer skills; strong time management; must have no delinquent or defaulted Student Loans (credit check may be conducted).
• Travel and Logistics: Must be able and willing to travel; must have a valid driver’s license or reliable transportation and maintain a satisfactory driving record.