About this role
Streaming Media Assistant
Job Summary
Job Description
Disney Streaming is responsible for developing and operating The Walt Disney Company's direct-to-consumer video businesses globally, including the ESPN+ premium sports streaming service; Star+ which brings live sports and general entertainment exclusively to the Latin America region; and Disney+, the dedicated streaming home for entertainment from Disney, Pixar, Marvel, Star Wars, National Geographic.
Our core mission is to deliver global audiences the freedom to access content on their terms across any connected device, time or location. We serve consumers by bringing the world's most beloved characters, timeless stories, legendary athletes, and epic sporting events to global audiences through best-in-class direct-to-consumer video services. We strive daily to imaginatively challenge convention with innovative technology that gives consumers the freedom to access content on their terms across any connected device, time or location.
The Media Operations Department at Disney Streaming Services consists of agile and responsive teams of technicians that perform the daily processes and procedures of our live and on-demand streaming video products. The department's responsibilities consist of round-the-clock support for these products, ensuring proper functionality across all platforms.
The Streaming Media Assistant is part of a streaming Media Operations team staffed 24/7. SMA's routinely provide live, hands-on operational and procedural support for our partner products, including system health monitoring and incident management, in addition to live and VOD streaming media orchestration using proprietary software.
Basic Qualifications
- Must be available to work flexible hours, including nights, weekends, and holidays.
- Strong understanding of computers and applications.
- Must have an exemplary attention to detail.
- Must possess strong communication skills, including written and verbal.
- Must possess solid organizational skills.
- Must be able to learn quickly and adapt to new situations.
- Must have a strong ability to multitask and work in a fast-paced, time-sensitive environment.
Preferred Qualifications
- A solid computer and technical background, with experience working. in digital media and online organizations.
- Familiarity with streaming and broadcast media, particularly HTTP Live Streaming (HLS).
- A team player who is enthusiastic with a strong work ethic.
- Ability to troubleshoot efficiently.
- 1 year of relevant working experience.
The hiring range for this remote position is $63,600 to $85,200 per year, which factors in various geographic regions. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
About Disney Entertainment and ESPN Product & Technology:
At Disney Entertainment and ESPN Product & Technology, we’re blending imagination and innovation to reimagine the ways people experience and engage with the world’s most beloved stories and products. Our work is wide-ranging and deeply sophisticated. We create amazing experiences, transform the future of media, and build products and platforms that enable the connection between people everywhere and the stories and sports they love.
Disney’s ability to marry world-class technology with one-of-a-kind creativity makes us unique. It is at the heart of our past, present, and future. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Disney Streaming Tech, which is part of a business we call Disney Entertainment and ESPN Product & Technology.
Disney Streaming Tech is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
Hiring Process
Where Does Your Story Begin?
Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.
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There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.
The Next Chapter
Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.
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The Walt Disney Company entertains, informs and inspires people around the globe through the power of unparalleled storytelling, reflecting the iconic brands, creative minds and innovative technologies that make ours the world’s premier entertainment company.
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