Strategy & Operations Consultant

Strategy & Operations Consultant

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

Strategy & Operations Consultant

The S&O Consultant collaborates with senior executives leading either a client account team, practice area, or industry vertical (collectively referred to as “spaces”). In this role, you will be a critical contributor to the space you support. You will work with leaders to prioritize and drive key space initiatives and create the structure and processes that enable the space to achieve its vision, strategy, and key milestones.

What You'll Do: S&O Associate Consultant in the Enterprise will

• Leverage problem solving skills and frameworks to develop solutions to business problems
• Optimize space operations to minimize leadership’s time spent on operational tasks
• Ensure timely and accurate responses to firm requests
• Contribute to strategic planning processes (annual and ongoing)
• Contribute to impact measurement and communication strategies
• Manage and provide insights on budgets and total annual spend
• Foster relationships with client procurement stakeholders and help ensure compliance with client requirements
• Develop reports on BD win rates and pipeline opportunities
• Create and synthesize space materials; prepare leadership level presentations
• Support space-level people strategy by keeping a pulse of team and provide ongoing insight to leadership
• Plan and run effective workshops, events, summits, client visits, etc. (virtual and in-person)
• Develop new processes to be leveraged across teams

What You Will Bring:

• BA required, MBA or other advanced degree preferred
• 5-8 years experience in professional services firm, consulting or strategy/operations experience preferred
• Strong consultative and problem-solving skills
• Effective oral and written communication skills that can influence senior-level decision makers
• Experience successfully managing multiple projects at once, including those with intersecting workstreams
• Experience and comfort working with multiple and senior stakeholders
• Understanding of consulting business models
• Understanding of systems and processes
• Empathy, adaptability and high personal impact
• Strong productivity and collaboration tools, including MS Office (PowerPoint, Outlook, Excel, Teams)
• High motivation, good work ethic, maturity and personal initiativ
• Fluency in English
• Client-first mentality
• Intense work ethic
• Collaborative spirit and problem-solving approach

How you’ll grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits:

At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in India, visit ZS India office locations | Where we work | ZS.

Hybrid working model:

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.