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Strategic Program Manager, AWS Professional Services

Amazon
Australia or New Zealand
Hybrid

About this role

Strategic Program Manager, AWS Professional Services

The Amazon Web Services Professional Services (ProServe) team seeks a senior transformation leader with deep Financial Services (FSI) consulting pedigree and a passion for delivering measurable, lasting impact through Agentic AI. In this role, you will own the end-to-end delivery of complex, multi-workstream Agentic AI transformation programmes for ANZ's most strategic financial services customers, translating C-suite priorities into executable strategies and tangible business outcomes. You will lead the next generation of AI-led transformation, including Builder

Experience

  • Transformation and large-scale modernisation engagements underpinned by AWS Agentic AI accelerators and tooling such as AWS Transform (ATX). You will operate at the intersection of business strategy, technical innovation, and large-scale programme execution, shaping how regulated FSI enterprises adopt agentic systems at scale.
  • With significant autonomy, you will shape transformation roadmaps, navigate ambiguity and regulatory complexity, build high-performing delivery teams, and serve as the leadership voice on programme health to senior client executives. This is not a programme coordination role; it is a strategic leadership position where your judgement, commercial acumen, and ability to drive consensus across complex stakeholder landscapes will determine programme success.
  • In this capacity, you will be based in Australia or New Zealand and may be required to travel or be at customer site up to 50% of the time. You will report to the ANZ ProServe Area Delivery Leader. You will work alongside some of the world's leading technologists and have access to AWS's full breadth of AI, data, and cloud services to architect transformational outcomes that traditional consulting cannot deliver.
  • Basic qualifications
  • Proven track record of leading large-scale ($10M+) AI, digital, or cloud transformation programmes from strategy through to realised business value
  • Experience delivering transformation programmes within Financial Services or other highly regulated industries
  • Demonstrated success building and sustaining trusted C-suite relationships, influencing investment decisions, and steering executive governance forums
  • Deep expertise in scaled Agile delivery methodologies (SAFe, Scrum@Scale) with a track record of adapting frameworks to complex enterprise contexts
  • Ability to

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