About this role
Job title: Strategic Accounts Manager
About the Role
Johnson Controls is a global leader in smart, healthy, and sustainable buildings. In a high-visibility role, you will drive strategic growth, build lasting partnerships with executive decision-makers, and position Johnson Controls as the go-to partner for innovative service solutions and operational excellence.
What You'll Do
- Take ownership of your territory by cultivating executive-level relationships (Director-level and above), identifying opportunities, and delivering tailored solutions that create measurable business value.
- Build and expand long-term customer relationships within target and managed accounts.
- Drive recurring revenue through renewable service agreements and multi-year partnerships.
- Identify, qualify, and close new opportunities with a strong, consistent sales cadence.
- Expand the footprint of Johnson Controls solutions across your accounts.
- Own customer satisfaction and become a trusted partner in their success.
- Sell with confidence and persistence, influencing Director-level decision-makers while maintaining strong profit margins.
- Position building improvements as a strategic investment that helps customers achieve business outcomes.
- Manage and grow a robust pipeline with a focus on services, retrofits, and recurring agreements.
- Develop and deepen partnerships with key stakeholders involved in purchasing decisions.
- Listen actively to understand customer business challenges and tailor solutions that align with their goals.
What We're Looking For
- Experience engaging executive stakeholders, especially Directors and above, using a strategic, consultative selling approach.
- Strong strategic thinking with technical insight and the ability to translate needs into actionable solutions.
- Proven ability to build long-term customer relationships and expand accounts across target and managed portfolios.
- Demonstrated success in managing and growing a pipeline focused on services, retrofits, and recurring agreements.
- Ability to collaborate with leadership and other stakeholders to align Johnson Controls offerings with business goals.
- Excellent communication and negotiation skills with a customer-focused mindset.
Compensation & Benefits
- Competitive salary
- Paid vacation/holidays/sick time - 15 days of vacation first year
- Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy